Pros: you learn at lot
Cons: volume is to great
Coordinating patient’s surgery to include making reservations at the hospital, arranging anesthesia, and communicating with PCP office. Coordinating with Vendors of surgical devices/implants representatives and surgical assistants. Providing necessary educations, instructions and paperwork and confirming all steps with all parties prior to the surgery date. Educating the patient’s on insurances and of common-used concepts, practices, and procedures. Supervised over seventeen staff members and responsible for daily operation of the clinic. Responsible for hiring, training, and orientation of new employees. Working in close proximity with physician, physician assistants, surgery scheduler, and triage nurse to provide excellent customer service. Handling complaints, greeting patients, checking in and out patients. Charge posting, verification of benefits, obtain authorization for test, and physical therapy. Scheduling consultation and established appointments patients for nine plus doctors. Also scheduling x- ray’s, injections, MRI, answering phones and maintaining lobby area. Routing calls to appropriate departments. Collecting co-payment and past balances. Balancing out monetary, credit cards, and check transactions collected daily. Updating and entering current and new patient information. Printing super bills proof reading. Opening closing and preparing office daily.