Guest Service Coordinator (Former Employee), Las Vegas, NV – July 22, 2015
Pros: Not on the strip call center, friendly people, teamwork
This place knows how teamwork is suppose to happen and they love doing it. It was very positive work environment. The Supervisors were all helpful and wonderful. Everyone helped everyone through tough situations and supported each other.
Was hired on pre opening , had a great leadership team till upper management fired them. Next group of leaders all got fired aswell Next group was not knowledgable and scared of their own shadows about – more... losing there job so they came down hard on people who they were intimidated by and thought could take there job. It's a horrible feeling not to be able to not be able to trust your boss. I would stay far away till new leadership team comes in. – less
great people, horrible company, even worse HR and management
Cosmopolitan (Current Employee), Cosmopolitan – March 1, 2015
Pros: $8/day for food, good hours, decent crowd, good pay
Cons: management, hr, no opportunity to advance unless you suck up
I worked here almost since opening, they say they value their employees being innovative and bringing new fresh ideas to the table, but they only value that if you're drinking the koolaid. You are not – more... allowed to have an opinion that differs from management and god forbid you suggest something that works better after management has made up their mind. They will fire you if you are a good employee with an opinion, but as long as you act like a sheep and do only what you are told, you will have no problem. They keep employees who should have been fired - kidnapping hookers, forbidding people to leave, punching people in handcuffs, managers sleeping with employees and getting promoted while the employee got fired, stealing from lost and found, higher ups lying about their project and then firing the entire investigations team for following orders, a dispatcher using the casino cameras to stalk his girlfriend , management sits in the office and plays on YouTube all night while report writers and dispatchers control the shift.
HR is the worst I've ever seen. They are judgemental and never have the employee's best interests in mind. They will keep you if you are a horrible employee who harasses and sexually harasses others and make racial comments, but you will be let go for "using your phone". HR will also lie to the unemployment office so you cannot get unemployment. Make sure if you ever work here, you keep copies of everything, because they miraculously "don't have it" once you get fired since they know it will get them in trouble. Also if you are military, get ready for a fight because HR is awful at following USERRA and will most likely suspend your medical benefits if you go on orders because they don't understand the laws. Can we say illegal and military discrimination?
As far as the place and the people - there were some great people who worked there. It used to be a great place to work until the only people who started getting promoted were people who kiss up to management, and not the people most qualified. Sad to see such a promising company get overrun with high school drama. It will continue to go downhill too because of the lack of leadership in management as well as the cesspool of snobs they call HR. Disgusting. – less
Bartender, Mixologist, I (Current Employee), las vegas nv – October 3, 2014
Pros: free lunch, 2 for 1 concert tickets, morriot hotel discount card
Cons: no opportunity for advancement, limited full time staff
Daily commence with a lot energy at the bar. Non stop drink serving, plenty of people movement, music non stop. There is always a way to make a drink. Is fun when you can be open to create new drinks as – more... requested from guest. There is nothing hard, there is always something to do at the bar and every one get along quite well. Hate seems to disappear at work. There are always new managers coming in and out, it almost seems as: is a job the requires rotation of new manager very often. – less
CoStar Relations Specialist (HR Generalist) (Current Employee), Las Vegas, NV – September 21, 2014
Pros: decentralized, innovative, creative, young organization
Cons: none at the time
The organization is a blend of a hierarchical and decentralized method. The CoStars are empowered to be innovative/creative and this allows them to feel free to express themselves, give their buy-in on new processes and ideas. A wonderful organization to work for and grow!
Catering and Conference Services Account Executive (Current Employee), Las Vegas, NV – July 7, 2014
At The Cosmopoitan we have a great culture from Senior Leadership to entry level positions. We work together to create a environment that is employee, guest, and community focused. We regularty volunteer in the local community focusing on our elementary eduacation systems and local food banks. It is one of the most rewarding aspects of any company I have worked for.
Guest Room Attendant (Current Employee), Las Vegas, NV – April 22, 2014
What i liked the most about working at the cosmopolitan is because of the benefits i have. The hardest part about working here is making double beds especially when their all check outs. but always manage – more... to finish rooms in great standards. I feel very satisfied when i do great work because knowing you've made guests happy because of making their room look nice and spotless and a very good thing to them!. Other than that i'm very satisfied being an employee here but i want to work else where. – less
Cons: insurmountable goals, high demand, pressure to succeed without complete control of the process.
Working at the Cosmopolitan of Las Vegas was an experience in thinking outside of the box. Trying to find ways to accomplish impossible goals with creative thinking and doing it in the most unique possible – more... manner was the name of the game. It was a great atmosphere with a relaxed structure in the most high pressure industry. Incorporating sales tactics, marketing strategies, network development, clientele management, personal assisting, event planning and overseeing a start to finish process of customer experience was just an every day task. – less