Find companies:
The Cotton On Group
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
44 reviews

The Cotton On Group Employer Reviews

Company Attributes

  • Compensation/Benefits
  • Management
  • Job Security/Advancement
  • Job Culture
  • Job Work/Life Balance
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Managment needs to get their act together.
Key Holder (Current Employee), West Coast – May 25, 2013
Pros: smoke breaks, good team
Cons: awful schedules, no chance for promotion, dead end career
Over four years of retail experience, hired as a Key Holder and treated like a new associate. Promise growth within company but that is not going to happen. Management does not know how to make a schedule. Either you are given hours and then they are all cut or you aren't scheduled at all and they call you every day to come work. Always understaffed. – more... I love the team I work with and the traffic we get in the store, but you will be under appreciated. Upper management is always changing so don't except your hard work to go noticed. They said they would do performance reviews/raises in May and we just so happened to get a new Store Manager/ District Manager in May so raises were delayed. How convenient.. – less
Was this review helpful?  Yes (1) NoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Unhappy
Sales Lead (Former Employee), Pasadena, CA – May 22, 2013
Pros: discount and friendships made
Cons: management
I loved my job and the work was fun. But my store manager was horrible. She cut my hours because I was pregnant and even asked when was I going to quit! Other stores within the company loved me and knew I worked hard but my manager was horrible. She has been let go!
Was this review helpful?  YesNoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Work as cashier
Sales Associate (Former Employee), Gilroy, CA – May 21, 2013
Pros: comfortable dress code
Cons: short lunch
It was a fun place to work at. I cleaned the store and ringed the customers.
Was this review helpful?  Yes (1) NoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Fun and flexable work place.
Assistant Store Manager (Current Employee), Temecula Ca. – May 18, 2013
Pros: pay; and weekends off once a month
Cons: n/a
- opening and closing of store
- ensuring daily sales are made, KPIS are maintained.
- learning visual merchandising on a daily basis.
- management is great very upbeat and flexable schedule.
- My co workers are very respectful, and joyous to be around.
- everyday I have a new learning experience.
- I enjoy all my job duties.
Was this review helpful?  YesNoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Fun atmosphere
Key Holder (Former Employee), Austin, Texas – April 27, 2013
Pros: great music and awesome clothes
Cons: poor management
Perform opening duties, clean store, merchandise, customer transactions, up sale, promote charity items, perform EOD duties, balance registers

I learn how to manage others and how to run a retail store. The management was lacking, my co-workers were very hard working and always positive. The hardest part of my job was not having enough staff and not – more... being managed well. The most enjoyable part of my job was being able to make visual merchandising decisions. – less
Was this review helpful?  YesNoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Good Place to Work at.
Sales Representative (Former Employee), Bakersfield, CA – April 5, 2013
It was great working there. The environment is very welcoming.
Was this review helpful?  YesNoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
I enjoyed working in a busy environment
Sales Associate (Former Employee), Wellington, FL – March 21, 2013
Pros: 50% off discount
Cons: the job was a seasonal job
I would go in put all my belongings in the locker. Then I would go upfront and work in my area fixing and organizing everything making sure my zone was clean and covered.
My co-workers were loving I enjoyed working with them
Was this review helpful?  YesNoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Ridiculously High Expectations
key holder (Current Employee), FL – March 18, 2013
Pros: good pay, good discount
Cons: all blame on employees, understaffed, few hours, too much responsibility, short deadlines
I would gladly settle for getting little to no recognition for what I do versus being blamed for things that are more strongly influenced b external forces. If numbers aren't satisfactory, they assume you made no attempt to add on products or assist customers. KPI expectations are the same on Black Friday as they are on a random Tuesday in October. – more... One of the biggest rules to to always have someone in the front of the store, but many times only one person is on the schedule at a time; during audits we have been counted against for working on a task that must be done out of that zone (ex. straightening up racks of clothes in the back of the store). Refunds, voids, and low sales (even in cases where you can see a customer counting coins to cover the last few dollars of their current total) count against employees and performance satisfaction. If a customer cannot find what they need because it is out of stock or not carried at all, or they change their mind on wanting an item, it does not mean the employee is not performing their job. – less
Was this review helpful?  YesNoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Fun and exciting place to work
Key Holder (Current Employee), Norfolk, VA – March 5, 2013
Cons: there are no benefits for part-time associates.
Great company with great values. A typical day can go by extremely fast or extremely slow depending on the day of the week. Weekends are generally my favorites because so many people come in and out of the store and I am constantly on my toes. The management at my store is awesome. The only thing I do not like is we haven't had a stable DM, there has – more... been a new one about every 6 months. The job is fairly easy. I love interacting with people. – less
Was this review helpful?  YesNoComment

YYYYYYY – April 22, 2013

They over work the employee's if you're expecting a raise is not going to happen, i know employee's that have not received a raise for 5 years, and if do you will get about .40 cents, Employee's are over worked up 14 hours a day and only one day off, Plus if you call in sick thats not even enough of a excuse for them, they insult you with profanity language, you cannot sue the company cause they make you sign a contract that you can, I know cause i worked for this company and IN QUIT" Please don't work this for this company unless you like PAIN

Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Productive Work Place
Cashier/ Sales (Former Employee), West Nyack, NY – March 1, 2013
Cashiering
Stocking
Greet Customers
Product Promotions
etc.
Was this review helpful?  Yes (2) NoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Fun place to work in but scheduling issues
Sales Associate (Former Employee), Miami, FL – February 22, 2013
multi-tasking was the most important asset at this job. I learned that I could do much more at once than I thought I could. My co-workers and I got along extremely well.
Was this review helpful?  Yes (1) NoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Poor work experience
Sales Representative (Former Employee), Riverside, CA – February 1, 2013
Would only work 2-4 hours a day. Management was very unprofessional and inconsiderate. Constant gossip between managers. Co-workers were very nice.
Was this review helpful?  YesNoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
SUCKS
sales assistant (Current Employee), pretoria – January 23, 2013
Pros: great discounts and clothes
Cons: everything else sucks about that company
Worse job I've ever had in my life its so depressing working there..management doesn't really care about their employees in total that company SUCKS
Was this review helpful?  Yes (1) NoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Typical retail
Senior Key Holder / Retail Supervisor (Current Employee), Brandon, FL – January 22, 2013
Not satisfied with the way the company is ran. Typical day as work is stressful and not as considerate amongst employees. Learn that the company is only for the company and not the advancement of the employees professional morals. Management can be a little better at communication. Co-workers are amazing and can all learn from one another. The hardest – more... part of the job is not being appreciated for your hard work. The most enjoyable part of the job is seeing customers happy. – less
Was this review helpful?  Yes (1) NoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
daily day in retail
Sales Associate (Current Employee), Garden City, NY – January 22, 2013
• Assisted customers with selection of merchandise for their specific needs
• Operated cash register handling cash and credit transactions
• Maintained and organized the stockroom
• Supervise and run scheduled work shifts
• Open and unload shipment
Was this review helpful?  Yes (1) NoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Interactive
Seasonal Floor Sales Associate (Current Employee), Pensacola, FL – January 14, 2013
Pros: the work environment
Cons: not being able to communicate with co-workers.
This job is requires a lot of communication and paying attention to details. A typical day at work is interacting with customers one on one, restocking store merchandise, and cleaning your work area and facility. The exciting thing about this job is being to help to someone. The most difficult thing is not having a specfic item in-stock or available – more... for a customer. – less
Was this review helpful?  YesNoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Only fun when you first start working there!
Sales Associate (Former Employee), San Diego, CA – January 10, 2013
Cons: low pay, favorites among employees
Getting hired on as seasonal will most likely be one of your better chances of working for the company. Job advancement is there if they like you and do your job. I would never work there again and it's hard to get a pay raise if you want it, even if you've worked there for over a year. It's almost really fake; nice on the outside, but on the inside – more... it's just as crooked as anything else. – less
Was this review helpful?  YesNoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
the worst job experience I've ever had!
store manager (Former Employee), VA – December 22, 2012
Pros: discount
Cons: human resources, senior management. understaffing, no payroll...the list is endless
where do I begin...I was so excited that a new company was coming to the area, I had heard and such great things about the product, I did my research on their website and their values were something I was looking for in a new company. as a very successful retail manager I came with tons of experience both on the operation and visual end, little did – more... I know I was hired as a "glorified sales associate" the company does all the hiring and recruiting, human resources consists of one person that seems to handle everything for the entire company...I was expected to run an entire store on my own from fitting room to shipment ringing out customers while still maintaining a high level of customer service all while executing visual merchandising updates that came in on a daily basis, all done by one person...meal and rest periods are non existent! I was lucky to get a full break...the district manager would micro manage everything...she had no clue what was going on half the time...unrealistic goals and expectations were set..when expressing my concerns her reaponse was "this is the way it's always been done" wow! the funny thing is she is no longer with the company..I'm sure age left for the same reasons...it's just a horrible situation...I do not recommend this company...the need to get a lot of stuff together...like their pos system...the first few weeks I was open I was only able to ring out cash transactions because their register system is a disaster...and only 2 people handle IT for the entire country! insane! overall keep looking for other employment not worth it! – less
Was this review helpful?  Yes (7) NoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Great company with future growth.
Sales Associate (Current Employee), City of Industry – December 8, 2012
Pros: great discounts!
Great company to start working in retail. This is company is looking to grow and succeed in the retail industry. The working atmosphere is such a posotive energy to be around with a stress free work enviorment.
Was this review helpful?  YesNo (1) Comment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
No room to grow, horrible depressing work environment
Store Manager (Former Employee), Jacksonville, FL – November 3, 2012
Pros: every other weekend off and all sundays off
Cons: everything else
I was a store manager at Cotton and had over ten years of retail management experience behind me. I was recruited coming in telling me this was a great expanding company with a lot of room for growth. The expectations are impossible for a manager to do. You are always alone and always tasking with very little time to help customers. Loss prevention – more... is a nightmare as nothing is sensored and you are there alone in a large store. The benefits for the company are horrible and often are not accepted or dropped by local doctor's offices. Vacation is also a big issue as you are promised one thing but then told another. Also good luck being paid on time or correctly as the timeteq system is a joke and often wrong and when payroll goes to fix time instead of directly depositing money into your account they issue you a pay card that you can use as a debit card or you can ONLY go to WalMart and take out your funds all at once but it has to be the first time but will charge you three dollars even though they say it will not. Lastly, be aware that as a store manager you are a glorified sales associate and be aware that you will be treated in a disrespectful way by upper management. I highly recommend that if you are looking for a job in retail management stay away....go to another respectable employer and take an ASM position you will get paid better and your life will be much happier. – less
Was this review helpful?  Yes (3) NoComment

1 2 3

About The Cotton On Group

The Cotton On Group is a retail powerhouse renowned for its winning combination of globally relevant fashion at affordable prices. – Read more

The Cotton On Group Photos