Counselor (Former Employee) – Frederick, MD – May 18, 2017
Crossroads is a wonderful learning and working environment. It's fast paced and can be chaotic at time, but management is wonderful. From the director to counselors to supervisors, everyone is genuine, nice, understanding, and super helpful. Staff will always feel supported and heard.
Clinical experience, friendly environment, great paid
A typical day a work was to do the groups, meet with individual clients and complete paper work. Also go to court on assigned days on behalf of the client and reviiew their progress or lack thereof with the assigned judge. While working there I learnd a lot about addition and what can lead a person to become addictted, the struggle with that disease, the direct relationship it has to mental illness. As for the management, in the beginning, it was done very well, but as time went on there were changes that did not seem to impact the clients served well. My co-workers were the greatest, and I feel that I was part of a good team when it came to the betterment of the clients that we served. The hardest part of the job for me was keeping up at all times with the changes that were negatively impacting the progress of the clients. The most enjoyable was knowing that I was making a difference in the life of at least one individual in terms of progress and becomingmore stalbe.
Managing Information Systems (M.I.S) Unit Clerk (Former Employee) – Cincinnati, Ohio – December 8, 2013
Check insurance authorizations, Facilitate Groups, schedule appointments, input data into computer. I learned how to work with the substance abuse population, insurance authorizations, medical billing and coding, program coordinating. My boss was awesome. She was a great communicator and patient. The most challenging part of my job was helping other co-workers who were reluctant to change. The most enjoyable part of my job was there was something new to learn every week, and being able to help coordinate a new program.