Manager/Supervisor, Lincoln - March 14, 2017
Huge opportunities within the business for progression in varying areas. The call centre environment is a fun place to work at entry level with regular fun days and incentives taking place. Management are quite flexible with work to allow for personal appointment and/or commitments, with the option of flexi-hours for a more permanent requirement. Difficulties arise when you reach management level, huge pressure to meet business SLAs and targets with little support from peers. Focus is on keeping low level staff happy meaning the middle level are forgotten. Recent changes in ownership mean the future is looking unclear but staff have remained up-beat throughout the process.