Insane, hiring folks with sales background and reprogramming entire sales staff, 3x a year with" latest" sales training that ad director bought this week. They are preparing themselves to death requiring reps to travel in to office in the morning and then dropping everything to " be" at office at 4:00, no matter where the salesperson is or what they're doing. Between sales force and preparing for customer calls, you're lucky to get 3 calls done in a day. Management realizes the ship is sinking and is throwing the employees out like ballast. I am consistently one of the top producers and yet, they make you feel like dirt..
Avoid this place if you value your sanity and your pride, they will tear you down, to make themselves look good....
Digital Customer Support Technician (Current Employee) – Cincinnati, OH – December 2, 2016
The Company is great and the people are awesome. This is a dream job which you have the opportunity to advance at your own pace one you have learned what you need to know in order to advance. Give light and the people will find their own way.
Typical day at work: A lot of phone support and troubleshooting for a dozen different systems. Report writing. Planning for upcoming upgrades or new applications. Support of yearly Comp. Support of Annual Enrollment. etc. What I learned: More about Comp & Benefits. Specifics about the applications used. Management: Although they professed to be otherwise, most management basically just did what they wanted regardless of company initiatives, with seemingly no consequences. Often there were not a lot of "team players". Co-workers: Pleasant people. Hardest part of the job: Understanding your responsibilities. Most enjoyable part of the job: Good location, nice facilities, convenient.
Good company values, but not implemented at every location.
Integrated Account Executive (Former Employee) – Kansas City, MO – July 7, 2016
Mid-level Management is more like a dictatorship. Because Sales Executives are 100% commission, it is difficult to make a reasonable wage when management is forcing sales development procedures on its sales staff that consistently prove to not work. Due to the roller coaster sales procedures that are changing daily, turn over in the KC stations is at an all-time high. Local management is volatile, reactionary and unwilling to explore solutions to obvious problems. An unfortunate attribute when there are employees trying to work hard at what they know how to do.
$9 an hour for part time, full time staff held to a low standard and their performance showed that. Do not promote from within. Management lies regularly and will always side with their favorite no matter what the situation. Finally had to just walk away. Always felt like an outsider. Terrible company unless your direct supervisor likes you. Watch out if he or she doesn't.
Helping customer grow their business was very rewarding, I learned that nobody really what's to spend extra money to promote their business, but understood it was necessary. Management and my co-worker really about the customer. The hardest part of the job was keeping all of your customers happy. The most enjoyable part of the job was when your customer realized how much you contributed to the growth.
Account Manager, WLWK-FM (Former Employee) – Milwaukee, WI – May 18, 2015
E.W. Scripps is an outstanding company to work for. Their commitment to employees and customers is exemplary. Scripps has every aspect of their company buttoned down, from communication with staff to systems that are well thought out and implemented.
PROJECT MANAGER OF POLITICAL & ADVOCACY MEDIA (Current Employee) – Washington, DC – March 9, 2015
My current role operates in cycles that correspond to Presidential & Mid-term political election years. My office is tasked with maximizing revenue within the political & advocacy space across 14 national broadcast television markets. Therefore within the office's peak years, I am charged with managing a considerable number of accounts and financial oversight of lofty budgets within very aggressive & condensed business cycles. I spend a great deal of time conferencing and giving direction to our business/finance managers at the TV property level. My acumen for multi tasking and prioritizing has significantly increased with my time at Scripps Media. My role requires that I consider my own internal budget along with fully considering the budgets and objectives of our agency partners.
During off-peak years, my role primarily revolves around working with our agency partners to address account reconciliations and full internal account auditing of business managed in previous years, balancing accounts, and firming up relationships to ensure good shares of business in approaching peak business years.
The work pace is accelerated and account volume is considerable, however I'm given great latitude and autonomy in my work, which has been pivotal in my excelling for the company within this role. My direct supervisor and I have a wonderful working relationship that centers around mutual respect and trust for each others work product and our respective roles within the office operations.
I am thankful for my time with the E.W. Scripps company. I have certainly grown asmore... a professional and congruently, the company has allowed my role to evolve and expand as I've evolved professionally.
The most difficult part of my job is how intense the peak years can be operationally. It requires a great deal of focus, an eye for detail, good account management and monitoring skills, and the ability to make quick decisions as our business cycles are more condensed than traditional business cycles.
The most enjoyable part of my job is the working relationship with my direct supervisor. I've learned a great deal about managing teams by virtue of how he manages my role and the overall office; this dynamic relationship is the reason our office has been so successful since its inception & launch in 2010, and why we continue to surpass the market and overall company's expectations of our office.less
Company seems to be getting worse as they try to sell employees on how much better it is getting. Taking desperate measures to - not always earn - but shove ratings points in their favor. Tossing endless amounts of responsibility and expectations on producers with little to no support or strategy to allow for more effective and efficient workflow as staffing gets slimmer.
Dress code, free food/snacks catered often, Skills development
Management, processes/procedures, desperate measures for ratings
EW Scripps was voted one of the top places to work in Cincinnati. The culture is very diverse with a lot of creative, hard working people that care. Scripps is a media company that is tied to the local community. My job varied day-to-day. I purchased newsprint for all Scripps owned newspapers as well as approximately 100 non-Scripps newspapers. The goal was to ensure that all newsprint was ordered properly, received on time, inventory levels were sufficient, pricing was affordable and all things were billed and paid on time. The hardest part of the job was when the suppliers did not deliver on time. The most enjoyable part was working with a great group of co-workers, suppliers and clients.
District Manager (Former Employee) – Kitsap Sun – January 24, 2015
The work place altered recently with how District Managers functioned. The system is in flux lately, which is helping the needs of the industry. The structure seems to lack District Managers input. Where the District Manager is a desk jockey for the most part because this location has contracted Distributors, and they contract the carriers. So with this newspaper circulation department a District Manager is a overpaid Customer Service Representative. Another issue is lack of working assignments. The working hours are 5am to 1pm weekdays and 3am to 11am weekends. During the weekday there is usually nothing to do from 1030am to 1pm. So time is boring, and lags during this time block. One can only surf the internet for so long a day.
work/home life, friendly coworkers, great publisher