Desktop Support Technician Tier II (Former Employee) – Conus – October 1, 2013
A typical day at work involved upgrading anywhere from 30-100 computers, finding ticket resolutions while at the client's desk, and assisting the team leaders with any and all hardware fixes. I learned a lot about fixing various software issues, and implement full operating system wipes and rebuilds on a larger scale. My co-workers were always changing as we were all deployable assets to the company and moving frequently from site to site. Both the hardest part and the most enjoyable part of the job was adapting to the ever-changing work environment frequently relocating and supporting different aspects of the existing project.
Living expenses were reimbursed
No per diem, processing receipts was time consuming.