Pros: a lot of good people work here and co-workers were always willing to help me out.
Cons: the work is highly repetitive in nature (i guess what work isn't though?).
9 hour shift with 1 hour lunch break (or less if you prefer), M-F. 40 hour work week expected for my department, sometimes slightly more.
Co-workers in my department were the best part about working here. My managers were also terrific to work with. As busy as things could get, people always made time to answer my questions.
The hardest part of the job were the last few days of the month. Everyone is trying to push as many loans thru as possible and it is not pleasant dealing with seemingly incompetent title companies, while also dealing with angry loan officers (who themselves are dealing with angry clients).
The best part of the job was being done with loan files, knowing you had assured their quality. Also it was nice being thanked by the people who knew how much work you put into spotting and correcting any problems.