Pros: great experience, i love being a part of a team that is so involved
Cons: 12+ hours a day, 7 days a week.
A typical day at work encompasses everything from demos of game systems to new/potential players,helping customers to select the next addition to their army, to figuring out the game system that best suits them/ would be the most enjoyed. In a typical day you offer painting guidance and tips, assembly and conversion advice, terrain creation. Our over arching goal is to inspire community involvement which involves cross promotion to grow all aspects of the hobby and help each player to enjoy their system. We schedule events and tournaments, give prizes and bragging rights to bolster continued enjoyment. We've created a community center that supports dozens of game systems while trying to offer expertise and involvement in each. The staff plays the game systems and paints models to contribute to game play or sell. We're constantly working on new projects, making new terrain pieces, new terrain tables, and organizing regional tournaments.
Management strives hard to make a unique environment and supportive community. However, with the excessive amount of hours they work (some have additional jobs), they can be a bit stressed or less available at times. With time processes will be smoother, additional staff will be available for delegation.
The co-workers have become a close knit family through demand and endurance of a taunting creation and implementation of such a unique endeavor.
Being a new small business, some of the hardest parts of the job is all of the roles each of us have to fill. Each of our customers needs an individual experience and personal involvement. This puts – more... the staff on stage 24-7; and with the exceedingly large amount of hours worked by each, it proves a bit taxing. Being able to support more staff during all of the peak hours would help to accommodate individual customer attention. But in addition, being a small business there is no corporate chain or departments to pertain to each aspect of a business. We're each involved in all of the daily requirements and problem anticipation and resolution. We've had to learn and utilize new softwares, policies, financial analysis, marketing, and public relations. We've had to learn patience with distributors, clients, and each other. – less