Run, dont walk away from this company!!!
Call Center Rep (Former Employee) – Illinois – March 10, 2016
I have been working for over 40 years and by far this is the WORST job I have ever had. First of all the agency that I got the job through TOTALLY lied about EVERYTHING, but that's a different review. RUN as far away and as fast as you can. First of all the building that I was working at in Illinois is a sick building. EVERYONE is ill spreading their germs everywhere. The job is extremely stressful, the training is extremely stressful. You are taking over 100 calls back to back. You are penalized for the most insignificant things, for example if you repeat a zip code as six, the letter o, five, the letter o, two instead of saying the numerical six, zero, five, zero, two. You get points off, If a caller asks How are you? Reflex would be to say, Good or Fine, How are you? Wrong answer. Points taken off. Everyone is miserable and complaining.
I gave them a one star rating because there wasn't anything less. Their turnover rate is ridiculous and no one cares.
The only pro I can say is I was 5 minutes from my home.
Too many to list here.