The Hartford Financial Services Employer Reviews

The Hartford is the place where you can learn lot of new things.

A great place to work. Co-workers are amazing, a true team enviroment, while also being independent.

Job was fairly repetitive in a call center environment. Performance is all about numbers Strong company that is respected and looks good on a resume.

60 Calls a Day doing technical Support for Logon ID / Password/ Permission, New user requests, company applications (1000+) MS Office, Windows XP/7, VPN and Token, Printers, Telephones, Desktop/Laptop/Blackberry's/Ipads, Citrix, VMWare Sessions, Escalation process, Information Security Events, BSAFE calls, Diasister Recovery/Testing Enviroment, Network – more... Troubleshooting, Software Installations and upgrades, education how to assistance. – less

This is where I learned how to handle work comp claims. Great team enviroment. Hardest part of the job was leaving the team and working from home.

This company is great. I have only worked here a few months, but I look forward to going to work everyday. The company makes sure to balance work and fun with office activities every week. All of the managers and leaders of the office are extremely helpful and are willing to answer any questions.

With more than 200 years of expertise, The Hartford (NYSE: HIG) is a leader in property and casualty insurance, group benefits and mutual funds. The company is widely recognized for its service excellence, sustainability practices, trust and integrity.

Our Management Team
The Hartford is a large multifaceted company organized to respond rapidly to – more... customers' changing needs. At the core is a management team dedicated to service and ethical excellence.

The Hartford Overview
At The Hartford, we work hard every day to make a positive difference in the lives of others, from customers and agents to business partners and neighbors.

The Hartford's History
An interactive timeline, tracing The Hartford's 200-year history.

Vision, Mission, Values
We help our customers pursue a financially secure future by anticipating their needs and providing competitive financial products.

Social Responsibility
We have the utmost respect for the people we insure and guide financially. We go to great lengths to meet the career and personal needs of our employees. And we value reaching out to others with a helping hand.

Corporate Advertising
The Hartford's multi-media advertising campaigns reach millions of customers worldwide - including individuals, institutions and businesses.

Corporate Sponsorships
There's more to The Hartford than insurance and investment expertise. We're big supporters of one of the world's most exciting and inspiring sporting events, the U.S. Paralympics.

Business Continuity
We believe that effective planning is key to reducing the effect of any disaster and dedicate significant resources to business continuity planning and testing. With a true dedication to business continuity, we've supported critical business activities during earthquakes, fires, hurricanes and other natural and man-made disasters for 200 years.

Affinity Relationships
The Hartford is proud to have established strong affinity relationships with a number of key organizations. – less

a lot of promise initially not so much anymore. hours and shift time stays the same, no nights or weekends, paid holidays. advancement seems more based on who your friends with than tenure or ability and knowledge.

At The Hartford, CCT consists of assisting customers with the first initial intake of claims for both personal lines and commercial lines.

I spend about 90% of my day on the phone taking new claims which have been assigned to me, handling existing claims or communicating with body shops, vendors, and clients on general handling.

I have learned a great deal! Its been a solid marriage of my customer service skills coupled with new hard skills such as liability assessment and compliance. – more... The one area where the company is really lacking is initial and continued training. The current program in place is not effective.

Management is there for us to answer questions, and some facets of management much more than others. Again, they are kind and good people to work for but the ability to teach in many instances is simply not there.

The hardest part about the job is the volume and the hovering. We do the equivalent of at leas 2-3 people workloads and it can become taxing. It is important to do as much as possible in a file before closing out of it to avoid the back and forth and noting everything that has been accomplished.

The most enjoyable part of the job is the way we are treated. We are given great benefits and The Hartford respects the work/life balance I hold so dear. I love the people I work with for who they are and the job itself is satisfying to take people from a low point (post accident) and helping them see it through. – less

management is great and is there to help you succeed training is thorough so you have no question on your job requirements. great company for advancement

If I hadn't had a life changing event I would still be working at The Hartford and happy with my peers. Great company and fantastic location.

The work environment is very conducive to getting your job down and with the right manager, of which I had, you are able to do your work the way you would like without a lot of oversight.

I was able to learn a lot while at this job, along with the basics learned at most jobs, this position allowed me to learn a lot about the business world. Things – more... that would not be learned in many other positions.

The hardest part of the job is how slow the corporation is to respond to change and the difficulty of adapting to the outdatedness of the technology. This may just be a product of the industry.

I really enjoy the larger accounts I handle, which gave me much insight into the operations of quite a few notable American corporations – less

A typical day included taking numerous phone calls a day to assist our members with their insuance needs. This was a stressfull job yet also satisfying at the same time. You did have the ability to talk to many unique individuals each and every day yet get back the sense of comfort knowing that you were there to help them.

Consistent activities include:
Coaching and evaluation of sales calls
Sales reporting
Staffing and onboarding
Department initiatives & direction
Inspiring and motivating colleagues

Took inbound calls for auto, and home insurance.
I became a licensed agent while working there.
The staff and management is both fair and honest with their team.
The most enjoyable part was probable the customers. Since it was inbound and in many cases competitive, people were happy to talk to you.

good learning experience, knowledgeable employee with willingness to help, lots of opportunities for advancement

I've worked at the Hartford as a seasonal rep twice and must say people are.extremely friendly, however i felt like management did not know what they.were doing.. They were not all on the same page and.it.was.annoying because you'd get several different answers...

Large Company with different opportunity if willing to relocate

it was awesomeworking for the hartford, had to have a lot of patience with the customers that call, but i really liked it.