Branch Manager (Former Employee) – Manassas, VA – October 22, 2014
Compensation is not great, and they work you very hard, but it is pretty easy to get into right out of college and hard work does get you promoted. I was running my own location in under a year with a company car to boot. The hours are long, but it will accelerate your career.
Hertz General Manager (Former Employee) – Washington, DC – May 28, 2016
Layoffs for upper/Senior Management and middle manager, salary freeze, long hours with no appreciation, unrealistic goals, poor communication and simply no long term vision.
I was a decade long employee that received numerous promotions in multiple regions. I personally knew Senior Management. The company has been run poorly which cost everyone their jobs, from the CEO down. The competition from Uber and Lyft are taking business and there is no plan to find the lost business.
Mismanaged, poor communication, unrealistic goals, poor salary and bonus structure, very poor morale
VEHICLE SERVICE ATTENDANT (Current Employee) – Atlanta, GA – June 22, 2016
Our duties as a VSA are to make sure vehicles are clean to the standards of Hertz. We usually walk to the dirty cars, then pull them up to our designated pumps to clean. After we clean the vehicles, we then drive them through the car wash, and park them. We have a productivity system, which states we must clean atleast 4 cars an hour. The hardest part of the job would have to be dealing with the weather. Here in Atlanta it gets pretty hot during the summer and also reasonably cold during our few months of winter. The most enjoyable part of my job is as long as you're doing you don't have to worry about managers giving you a hard time.
Area Manager (Current Employee) – Chicago, IL – June 15, 2016
Develop and execute effective business objectives to drive growth, profitability, and maximize sales opportunities throughout the territory. Assess operational strategies to achieve peak performance at multiple locations. Drive results to achieve business objectives through effective management and leadership for all aspects of daily operations. Maintain and create new relationships with accounts to continue to grow and increase market share. Forecast and apply pricing strategies to maximize revenue while maintaining excellent customer service levels. Perform monthly audits to verify compliance and protect company assets.
Vehicle Service Attendant (Former Employee) – Bloomington, MN – May 31, 2016
Great place to work, sharing of knowledge, and the opportunity of advancement is always a option. I've learned customer service, changing of variety of different vehicles oils. The management team is willing to help with any problem that may occur with hands on participation. The hardest part of the job is not having enough hours. The most enjoyable part of the job is interacting with the customers, employees and satisfying each person that walks through the door.
On the off season and can be very slow, but when it was season it was a lot of hustling. I learned how to tell people what they really want to hear. With there sales training I was truly able to progress with the company by using all the key things they taught me. Management worked well with us and always made things fun by setting daily goals with intensives. Working with the other employees was always fun because we would all help each other with daily goals. The hardest part of the job was offering a product we didn't have. Sales was a lot of fun, and working in the airport, meeting diverse people from all over the world.
Seasonal intern (Former Employee) – Smithtown, NY – May 22, 2016
Hertz takes care of their people which is important. It was a busy job with lots to do and a great alternative for sitting at a desk all day staring at a computer. I enjoyed that. My manager was a little bit full of himself. He was annoyed when I did not understand the system after 2 days and was frustrated when I did not spend everyday talking and breathing the company. Also, there is a 50/50 percent chance if you mess up they will throw you under the bus. I worked hard and I loved the customers so that balanced out his nasty attitude. All in all minus my terrible manager, it was enjoyable.
lots of busy work so the day goes by quickly, good hours, fun if you like customer service and cars
CSR - Customer Service Representative (Former Employee) – Midwest – June 6, 2016
This place is ok, if you are looking to update your resume/work experience one year tops!. The Manager told me "we are in the business of sales not car rentals" wow! that saids it all. The selling of prepay fuel, and insurance is a scam, and the commission is a joke. People cheat the customers for the sake of reaching there sales goals. Management knows about this, and chooses to do nothing about it Why? because they get a bonus check. They will hire anyone to work here as long as there able to speak somewhat good english, you can't understand some of these people when they try to sell insurance to the customer its all a joke.
Short lunch breaks, crabby coworkers who need to retire asap!
Sales Counter Representative (Current Employee) – Oak Creek, WI – May 19, 2016
The Counter Sales Representative is an essential member of the airport location team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This sales commissioned team member provides world class customer service and professionally and effectively sells Hertz products and services to meet the customer’s travel needs.
No need to waste too much time here, hands down, the Houston Hertz Maintenance facility is a place I would highly recommend avoiding... Unless you want to work 12hrs/day 6 days/week at a wage starting out at or near 10$/hr, that wont increase but by 1$ over the course of 3 years... Heed my warning and avoid this place at all cost, if you don't you'll waste your precious time and life, then realize I'm telling the truth.
Transporter (Former Employee) – Philadelphia, PA – May 13, 2016
Hi, To who's reading this. Well my day starts of wonderful, Why because I wake up that morning. Starting my day that way. Starting knowing that this is how I get started. So now then off to work. Now I'm at work, I go in I say good morning to everyone and clock in. Go to my job sight, say good morning again to everyone. I get myself situated. Now I'm ready to work. My job requires that I approach the customers with a positive attitude and offer them a ride back to the airport. My colleagues well they help the day go by. They make it fun and we all work together as a team. Sometime the hardest part of the job is just getting through the day, but the people I work with helps me through the day that's what makes the job most enjoyable.
Lead Customer Service Representative (Former Employee) – Newark, NJ – June 7, 2016
Hertz Rent a Car was a fast pace company with a lot of growth. The staff was always helpful and the managers where always their to assist. There were a lot of overbooking because of the high volume of customers but we always found a way to resolve the issues and make our customers happy.
Discount employee benefits and union
We were never happy campers when the computers went down.
Cleaner (Former Employee) – Midland, TX – May 10, 2016
Can not clean cars properly because manager did not order cleaning supplies. I never was able to take a lunch break and usually left work late. The manager isn't understanding at all and constantly requires you to be there. The hardest part of the job is not getting a break after cleaning cars all day long. The most enjoyable part is being able to listen to your music and cleaning the cars.
Assistant Branch Manager (Current Employee) – Cape Girardeau, MO – April 23, 2016
Do not work for this company because it is being mismanaged to the point of failure. You will be hard pressed to find a company as unprofessional as this company and it sad that the founders work so hard to have their company poorly ran and completely mismanaged to failure. No true structure, no true training, no accountability set in place it all just shells of a former company that use to be good.
Manager (Current Employee) – Kennesaw, GA – April 13, 2016
This job is okay and one of the last resorts right out of college. Mostly for people who haven't gotten a job in their field or for those who need something right out of college. The pay is low. only 11.50 an hour when you first start. Then 13 an hour after taking your HMI test and once you become a branch manager only a 50 cent raise. I think they should at least start you out with 13 and then work your way up to 15. It's sad. not a lot of benefits either. and the new bonus plan sound horrible. Hertz is really going down hill.
If you are lucky enough to work at a fully staffed location than you should do just fine. The company tends to lack in hiring enough staff for each location which puts stress on employees to perform at their job. Long work days include a lot of running around with little breaks. Average work week is about 50+ hours including Saturday shifts which can really burn an employee out.
Manager (Former Employee) – 3323 North Military Hwy – April 4, 2016
My favorite job so far. At any point I could be opening or closing customer contracts, marketing to body shops and dealerships, picking up or dropping off customers, or cleaning rental vehicles. I enjoyed the wide variety of responsibilities bestowed upon me and the opportunity to learn a complex operating system while still managing daily operations in a customer focused business.
Excellent coworkers, customer service is top priority of business.
City Manager (Former Employee) – Atlanta, GA – June 25, 2016
The Hertz culture suited the employees that made the company great until the investment group purchased the company and took the company the Initial Public Offering route. The changes that were implemented by the all new Senior Lead Team were not at all customer and employee focused but instead Profit focused.
Manager (Current Employee) – Estero, FL – May 14, 2016
This is a difficult place to be if a person wants to get his or her work done. Once a person's role is established, there are many outside factors that dominate one's day, causing his or her time to be taken, meaning that work piles up. There is never enough time in the day, week or month to complete tasks. The constant talk from upper management is budget, budget, budget, so staff will never increase. The senior management team focuses on investors more than investing in the employees while pressuring the work force to continually produce more with less. It is a stressful environment, to say the least.
On-site gym and walking path, on-site day care and cafeteria, frequent lunch-and-learn opportunities, great people to work with
Pressure from upper management to produce more with NO incentives