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The Hertz Corporation
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1,091 reviews

The Hertz Corporation Employer Reviews

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  • Job Work/Life Balance
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Poor Work Life Balance
Branch Manager Tainee (Former Employee), Denver, CoMarch 2, 2015
Pros: drive a lot of different cars
Cons: long hours
Long hours are expected of you. My typical day was 7 a.m. to 6 p.m. Monday - Friday and Saturday 9 a.m to noon. The hardest part of the job is the hard sell of optional coverage's to the customers. You are graded based only on your ability to sell these coverage's.
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Fast paced
Manager (Current Employee), Atlantic RegionMarch 2, 2015
Everyday is different. Fast paced environment. Great Management Trainee program with a variety of training tools. Excellent way to advance your career.
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A challenging workplace
Branch Manager Trainee (Current Employee), Buena Park, CAMarch 1, 2015
Pros: helpful co-workers
Cons: lack of work-life balance, understaffed
Working as a branch manger trainee can be tough, but this position does provide you with the skills necessary to become successful. I learned how to effectively multi-task duties such as handling incoming phone calls, customers in the lobby, and coordinating team movement. The working environment is typically fast-paced depending on the location and it can become difficult. Since the branch is usually understaffed, you are taking on more responsibilities regarding special customer requests and back office duties. Management is very helpful when there are certain sensitive situations and co-workers are always there to help. This position is stressful, but it can be rewarding.
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Casual, relaxed work atmosphere
HERTZ Employee (Former Employee), Phoenix, AZFebruary 28, 2015
Pros: could make extra monthly commission bonus by meeting minimum sales revenue.
Cons: only 1 small lunchroom that was usually uncomfortably hot due to a/c not working, not enough seats, no where else to go nearby.
Shortage of desks & working equipment. Often times had to wait for an available desk when starting my shift. This hurt my commissions and sales stats.The management and fellow employees were very nice, respectful and helpful.
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Phoenix Az VSA
Vehicle Service Attendant (VSA) (Former Employee), Phoenix, AZFebruary 27, 2015
Pros: quitting time
Cons: micro managing managers
If u have not heard of mandatory overtime....they will introduce you to it really,really quick. Like your first day,and they can mando you up to eight (8) hours per day.

Example: If your scheduled shift is 2pm-10pm...and they mandatory you 8 hours. You mind friend is going home at 6 am in the morning. Multiply that times five (5) days per week.

You guessed it...you are dead tired,and management has their favorites....and its a union job,go figure right. You new hires who work two days and quit because of the schedule. The treatment of seniority workers is against the law.

Discriminating against those who are handicapped,older workers,females,religion etc. 'Worker Beware'
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Fast paced enviornment with challenging sales goals
GOLD CHOICE SALES LEAD (Former Employee), Chicago, ILFebruary 27, 2015
Other than the shaky managerial situation at the O'hare location, Hertz was an awesome and gratifying place to work. Unique benefits and a familial bond amongst staff members set it apart from any other job.
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Good work atmosphere
Sr Network Technician (Current Employee), Oklahoma CityFebruary 26, 2015
Hertz has flexible hours and friendly employees. In my department at least they have good management. The new CEO seems promising.
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Decent job for someone looking to get established in the work world and can develop into a decent career as you progress through the ranks.
Branch Manager (Current Employee), Cleveland, TNFebruary 26, 2015
This is not a bad place to work for someone trying to establish themself in the work field. It can also be a career builder for some as you are able to progress through the ranks pretty quickly. The only true downfall to this company is that most locations are understaffed for the amount of work that is demanded of employees. Overall, Hertz is a decent company that I would recommend to anyone looking to grow.
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valuable experience
Manager in Training (Former Employee), Santa Monica, CAFebruary 24, 2015
Pros: got to drive new and exotic vehicles
Cons: pay and the hours
Every morning I would check the vehicles for any holds (maintenance, sales, recalls, registration, and special reservations) in the system. Then physically check the vehicles for any damages and arrange the parking lot accordingly. Afterwards, open the branch, open the phone lines, and print branch reports (overdue contracts, insurance contracts, branch finances).
On down time, we worked on the reports by calling the customer, insurance companies or body shops to either up-date the rental contracts or collect payments. Such calls allowed me to learn how to problem solve in an effective manner. By asking the appropriate questions, knowing who to talk to, and following up with the corresponding individuals.
The other major aspect of the job that I truly enjoyed and learned was the logistics of the vehicles. Understanding the relationships between nearby branches (networking), the process of acquiring vehicles from airport locations (paper work), locating such specific vehicles (the system) and the maintenance protocols.
Another daily task was providing pick-up and drop-off services as needed. Then twice a week, I would go out as a lead sales to local body shops, insurance agents, car dealerships, service shops and hotels. Usually to make initial contact, letting them know Hertz was nearby ready to provide our services to them and their customers.
Management of the team came second nature. I would rotate my co-workers including myself on the daily tasks. For example, the car prepping was done by everyone, on average two cars per team member. Then, the pick-up and drop-off was also – more... shared. Personally I would try to mentor my co-workers on how to sale the services by practicing the "sales dialog" every morning before opening the branch. Another example would be walking them through a few branch report calls, making sure they were asking the correct questions and up-dating the information on the system.
On the other hand, the management of the branch was more difficult for me. It was a lot of information to memorize, all these different individuals to email and call. The volume of paper work the branch produced and trying to keep up with different accounts became overwhelming at one point. Thanks to the branch manager, I was able to overcome such chaos by following a few tips he recommended and asking for help when needed. Overall, the job was a much valued experience. – less
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Fast-paced environment
Assistant Branch Manager (Former Employee), Scranton, PAFebruary 24, 2015
Pros: overtime
Cons: lunch breaks are rare.
A lot of hindsight from management because of their lack of connection to the individual branches. Bonuses are promised and then are not given to employees.
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good working conditions
Transporter (Current Employee), Gladstone MoFebruary 23, 2015
Pros: get to drive many different types of cars.
Cons: limited hours
Good part-time job, get to meet many nice people. Great co-workers, management unresponsive at times. Customer service is not a priority.
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Worst Employer of the century
BRANCH MANAGER (Former Employee), Mesa, AZFebruary 23, 2015
Cons: everyday at work
they cook the books in order to buy other companies, while not paying their employees. Upper management comes and goes and they're completely full of them selves and take credit for everyone else's work. STAY AWAY FROM HERTZ!!
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Hertz
Management Trainee (Former Employee), El Paso, TXFebruary 23, 2015
Pros: discounts
Cons: n/a
Long hours and very poor pay, but better than enterprise. The good thing is the bonus you can make and the discounts. Other than that is a very stressful environment.
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Productive and enjoyable work atmosphere
Receptionist (Former Employee), Bonita Springs, FLFebruary 23, 2015
Pros: co-workers are exceptionally supportive.
Cons: many managers opted not to leave new jersey, this confusion on their level led to confusion down the line, never felt as though i had a rightful department to which i belonged.
I aided in the transplant of new employees as the company underwent the physical relocation of their Global World Headquarters from New Jersey to Ester, FL. I loved interacting on a daily basis with new people and familiarizing them with the way our new systems and new office structure would flow. This was a great opportunity and one that I look back on with fond memories as it was a remarkable experience to witness a company in that transition.
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Stay Away!!!!!!!!!!
Branch Management Trainee (Former Employee), Nashville, TNFebruary 22, 2015
Pros: work as many hours as you want, bonuses
Cons: no lunch, no work life balance, horrible pay, wash cars in suits
Be prepared to work 6 days a week and wash and vacuum cars in all weather conditions. You will definitely learn how to deal with customer complaints and aggression. Also, be prepared to work 10 hour days at a minimum with no help from upper management and a low fleet of cars. The hardest part of the job is not having enough fleet and everyday supplies to do you job and handle business properly. I don't care how desperate you are, do NOT apply to Hertz! This job is demeaning and meaningless to society.
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A company who does not care about their employees
ABM (Sales) (Current Employee), South FloridaFebruary 19, 2015
Pros: if you're great in sales, you'll get promoted pretty quickly
Cons: no breaks, almost no lunch, mostly cleaning cars in your suits or dresses, don't care about their employees
They will try to convince you that you're going to make a lot of money but you will see later that they don't want to pay their employees. They want you to have a college/university degree, almost always a bachelor degree or higher just to mostly clean cars. They do not like paying their employees. You mostly have to lie and be sneaky in order to make some money
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constant fear of job stability
Dealer Direct Rep (Current Employee), Hapeville, GAFebruary 19, 2015
Pros: constant postions open for moving around or up
Cons: job security, atmosphere, constant micro managing when the company feels like it.
Hertz is an major corporation with a small business mentality. The atmosphere is very complicated and fearful of job loss at any moment. They have so many guidelines and rules in place that at random times can be initiated against someone at anytime that may cause job loss. Some policies that can cause job loss seem very minor and would almost seem over kill for minors problems.
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Balance of in office work as well as on the road.
Manager Trainee (Current Employee), Union, NJFebruary 18, 2015
Good place to start off to gain experience. Great for anyone looking to get management experience. The program is build to help develop each individuals skills to the point that you will be able to manage your own branch. Which you can then take these experiences anywhere you go down the line.
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Stable job
Customer Service/Sales Associate (Former Employee), Austin, TXFebruary 17, 2015
Pros: good pay and benefits
Cons: had to move
It was a hard job but it was worth seeing the customers smiling. Co workers was amazing help out a lot during the days work. Management was a going on process cause there was a lot of changes. And the most that i like about it was that you get to drive the newest cars.
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Good Experience For Entry Level
Branch Manager Trainee (Current Employee), Saint Charles, ILFebruary 16, 2015
If you are looking for a good entry-level position to gain some experience, Hertz is a good place to start. You are involved with customer service and satisfaction, phone calls, alerts, and any day-to-day tasks needed.

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About The Hertz Corporation

Hertz operates its car rental business through the Hertz, Dollar, Thrifty and Firefly brands from approximately 11,555 corporate – Read more

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