Pros: Various tasks to perform so you shift goes by quickly. Tasks include customer services, rental transactions, transporting vehicles, washing vehicles, and doing administrative tasks. Discount of 40% off rentals.
Cons: Ten to eleven hour shifts throughout the week. Little to no break. Always trying to find more vehicles. Reservation system is not synced to location. I.E. you can book a car online that your location does not have. Low pay. Changed the bonus structure. Now, entry level trainees don't get bonus off what they sell.( (this may change again))
Service/Sales Associate (Former Employee) – Warminster, PA – September 17, 2017
Work normal hours. Deal with banking and financial information. Very data entry heavy. Occasionally take customers out for test drives and get them do walk around each car to check for dents or scratches.
Hertz Management Associate (Former Employee) – Thornton, CO – September 17, 2017
typically work 10 hour days, shifts on saturdays once or twice a month. Difficult work/life balance. There is a fast track to getting promoted within 6 months. great benefits but stressful environment as you have to basically do everything yourself including but not limited to (clean cars, pick/up and drop off customers, deliver rentals to body shops/residences, customer service face to face/phone. ) really sales driven and competitive. if you don't keep sales numbers at a certain percentage, there is a 3-strike probation period, and if you strike out on the third, they let you go. good car rental discounts though. It's a good company to start off with, especially if you are a recent graduate or just getting back into the work force, but i wouldn't recommend staying longer than 2 years, unless you aren't looking for anything else.
40% discount on rentals, paid holidays, overtime for weekend
Customer Service/ Sales (Current Employee) – 401 n state street – September 14, 2017
Its a good job except when they over book a location and run out of cars to rent, customers have to wait or cancel the reservation. And you have to have tough skin customers are not nice face to face. But otherwise you can make a lot of money.
Pre-Owned Purchasing Analyst (Former Employee) – Oklahoma City, OK – September 13, 2017
Our dept was unexpectedly laid off, and our responsibilities outsourced. We traveled across the world to train our replacements and were laid off. The company we were outsourced to was not capable of handling our accounts, so they lost the contract and the accounts were brought back to okc. So...we were all fired and displaced for no reason. Not having job security is a big deal. I would not recommend this company based on how this was handled.
Temporary job which was more physical than a desk job
Transporter (Former Employee) – Honolulu, HI – September 8, 2017
Fun to drive different models of cars in the rental fleet; no serious thinking required on the job except safety concerns. Supervisors did not directly manage workers but more experienced workers provided the necessary training.
flexible hours, friendly co-workers
certain hours are fast-paced in a confined working space
Shuttle Driver (Current Employee) – Sioux Falls, SD – September 7, 2017
Work moving cars to and from other locations. Work is good when it is avaliable. Exteemely spotty. Some weeks daily but lately most weeks nothing. Would like something more dependable. Day started at either 6am or 7am depending on the destination. Work with a group of excellent people.
Area Operations Manager (Former Employee) – Denver, CO – September 6, 2017
The front-line employees (customer facing staff) is put in a very stressful situations by management especially during the peak seasons. Hertz management constantly overbooks vehicles and the front-line staff is left to explain the customers why the vehicles are not available creating very stressful/unpleasant situations. The goals/expectations sometimes can be unreasonable along with stress has led to very high turnover at Hertz.
Gold Choice Lead CSR (Former Employee) – Albuquerque, NM – September 6, 2017
This is a great place to work. It was at the airport so I met lots of different people and I really enjoy that. Unfortunalty I did the graveyard shift for years and Had a little one so I ended up being a staty at home mom for a while