Residential housekeeper (Current Employee) – Wyomissing, PA – July 31, 2016
Housekeeping is by far the worst department to work in here, the pay is low and the work is hard. You aren't treated like people rather "just a housekeeper." With all of this said, the turn over rate is ridiculous, not many people stay for more than a few months which means the employees that do stay are stuck picking up all the slack. By the end of a typical day you are exhausted and overworked.
Housekeeper (Former Employee) – Wyomissing, PA – March 2, 2016
Housekeeping is the worst department. They're always hiring because no one wants to stay . The managers have no idea what they're doin or they just don't care . There is favoritism TREMENDOUSLY. The pay sucks & your raises suck too . You would think a place like this would pay their employees properly .....NOT. They're always short & make everyone pick up the slack because they can't keep people . When you first start you're in nursing which is easy . Then move to PC & Apartments . Once they notice you're a good cleaner you're stuck in apartments everyday & it's very tiring & the bosses don't care "work is work" they say . I wouldn't send my worst enemy to work in housekeeping glad I got out while I could . Only advancement is becoming a team leader .
Residents, free meals on holidays or special events
Not a good place to work at. Too many Chiefs not enough help.
personal care assistant (Former Employee) – Wyomissing, PA – November 5, 2015
A typical day started early in the morning. While it was nice but they did not tell you all that you had to do during the interview. They added the list of "chores" to do and later said, you agreed to do the job. I learned that they could care less about you as a person. Some of the co-workers were nice but a few could be very nasty to you. The hardest part of the job is keeping up with all what you have to do. I learned that some of the early people checking in, worked on their "own" time to complete all of what they had to do before the real "check-in time" work begins. (that is illegal to do) The most enjoyable part is being with the residents, but sometimes they can be a little bit on edge. There is not enough employees to do all what must be done! Considering this is the most up-scale (high-end) retirement community in Berks County, it pays very very low.
Lack of respect from management. Management is not nice to others.
GENERAL MAINTENANCE TECHNICIAN (Current Employee) – Wyomissing, PA – July 15, 2015
Right now the morale in maintenance is extremely low. The manager in place is a rental (which seems to be the next big thing here). He has no investment in this facility and no loyalty to any current employees. No chance to "climb the ladder" either. Would rather hire an outside person than promote from within (which is what they preach) even if the new employee only knows HALF of what a current one knows. Just watch your back too if they don't like you, they will railroad you out the door too. However the only thing that gets me to work everyday is to spend some time with the guys. We have a good core group that I KNOW will fade fast due to management and that is a shame.
Residents, co-workers in all departments, vacation time
Security (Former Employee) – Wyomissing – June 6, 2015
Not a very good place to work.Maybe for a few months. Then I recommend you look else-where. Worst department to work in, is security. Co-workers are good people. But the manager is a rent a manager, Very arrogant and conceded. Plus poor managing skills.
Residents are great people
Poor judges of character in management. Always confused.
Nursing Supervisor (Current Employee) – Wyomissing, PA – April 20, 2015
I supervise personal care nursing staff. I assess residents daily. I speak to doctors, families, and outside agencies to provide the highest level of care. Transcribing orders and requesting orders from MD's.
Waitstaff (Current Employee) – Wyomissing, PA – June 17, 2013
It's a good place to earn some experience if you haven't worked before. The staff in my department isn't entirely the best to work with, but they get the job done at the end of the day. Best part of working here is probably the residents though, because they're very nice. Most are pretty understanding when it gets busy too, which is helpful.