Homedepot.com call center
Customer Service Representative (Former Employee) – Tempe, AZ – January 23, 2017
My time at Home Depot was excellent. The entire structure and values system of HD is the way it should be. They have a motto- Customer first. And everyone including employees are treated as customers. The management treats each employee with dignity and respect and allows breathing room for each individual to be just that. Typical workdays include assisting customers with processing orders, researching back order issues, finding unique shipping solutions, processing credits or adjustments. In all scenarios your management team will have your back no matter the case. Culture is fantastic there, even the upper management is approachable and not stuffy just like the decor, and overall attitude. I took great joy in assisting each customer knowing that I was making a difference in their life by utilizing my skills and abilities to positively impact them. It was my pleasure to work at such an efficient, well run, call center. Even when my wife got sick with cancer folks cared, ultimately because of that reason I had to resign and take care of my wife. But I am told I am rehireable.
Knowledgeable management, caring supervisors, great customers, decent pay