Wonderful Resort Hotel with immense history
Front Desk Agent (Current Employee) – Hot Springs, VA – December 30, 2012
My typical day is generally pretty hectic. Check-in time is 4pm and depending upon the day of week, there are between 40 and 380 room arrivals. I've learned how to handle unhappy guests, problem solving situations, and overall, how to make each guests' stay a memorable one. My Managers are all wonderful individuals, compassionate, and will go out of their way to make the workplace an enjoyable experience. I enjoy working with all of my co-workers. The hardest part of my job is keeping a calm demeanor when dealing with an unruly guest. The most enjoyable part of my job is making a guests stay, one that they'll remember for the rest of their life.
standing nearly 8 hours straight