Cons: face to face visits (road warrior/ always in the community)
I will start by saying I totally agree with the previous RN poster. I also worked as a case manager for this establishment. And while I loved most of my coworkers, and taking care of my members, management, was a tad difficult to deal with at times. The expectations for face to face visits were unrealistic, you are frequently expected to make multiple visits to members in very unsafe areas alone and often those members wouldn't even show up and even when you coordinate care for them they were non compliant. And yes you do frequently get treated inappropriately by members, as in cursed out. But that didn't bother me too much, as once you get through to the members and establish rapport with some, it became easier especially because your members never get closed out they age out. So you get to know them better as time progresses. Telework was still an option in my time which made it easier for me to stay as long as I did. However, I didn't feel the salary was that competitive. And yes the case loads WERE at least 90-100 or even more. I am talking for RNs predominantly high acuity cases. The only satisfaction was the joy I got when I was able to accomplish goals for my members and watch them go from being non compliant to being compliant and taking autonomy in their care. Also, I acquired loads of experience at this position which set me up to be as successful as I am now. So I am giving HSCSN a 3 star rating.