The ICEE Company Employee Reviews

Found 24 reviews matching the search
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worst company to seek a career
Jumper Service Tech (Former Employee) –  Southeast. regionAugust 3, 2016
Lack structure in management. No training. Good old boys hiring. No job security when offer .not a long term position.no tools or in feild training. Out date of. If working. Bad equipment given to offer customers. Bad traveling arrangements. No customer service
Pros
ok pay
Cons
no training. given after employed .
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bad repair company
Technician (Former Employee) –  CaliforniaJuly 22, 2016
this is the worst company to work for. we where pushed to do hack job repairs and bs customers. over worked and under payed, most of the "techs" did not know how to use a multi meter let alone refrigeration gauges.

no not work for the icee company or let them work on your machines
Pros
easy
Cons
low pay, hack job repairs. cameroas, bs rulls, 6-12hr days
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Terrible place to work
Service Technician (Current Employee) –  FloridaMarch 19, 2016
ICEE is not a good place to work. Promised a raise and never received one also they are slow to give you your evaluation raise which is only a 2.5% raise. Management on all levels do not care about their employees period. The company vehicle that is provided has a camera in it and they call you out for yawning, sneezing, or blowing your nose. Overall this company is a joke.
Pros
none
Cons
everything
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Strong Team environment with full focus on excellent customer service
Call Center Manager (Former Employee) –  Ontario, CANovember 23, 2015
Great place to work overall with focus on training employees to their fullest. Team driven and a very strong focus on excellent service given to the customer. Employee recognition given to keep morale up and appreciation to the employees acknowledged.
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ok place to work
Management of Accounts Payable and Accruals (Current Employee) –  Ontario, CAOctober 11, 2015
need to redo management, the most enjoyable are the friends you make, the hardest part is to listen to people complain about how other people dp there work, they need more incentives; more structure
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This Company has given full support in developing my career
Call Center Manager (Current Employee) –  Ontario, CAOctober 10, 2015
This company taught me strong team management and helped me grow in my career as a manager of a very fast-paced invironment that focused completely on customer service satisfaction. This company has always taken care of me and has given me such a great opportunity to run a very important department.
Pros
Company Team involvement with every employee
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What I learned
Service Repair Technician (Former Employee) –  Raleigh, NCJuly 29, 2015
The various machines and the way i had to troubleshoot them to see the quality of the machine run. Getting trained on a new machine and newer modules of machines I was already trained on. Co-workers and myself sharing all ideas on troubleshooting the various machines.
Pros
Learned geographical areas where the machines are, installed and troubleshoot
Cons
N/A
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Too much work
BILLING/CONTRACT ANALYST (Former Employee) –  OntarioJuly 15, 2015
Too much work, they need to hire more personnel to lessen the stress. Need to offer more room for advancement, people will stick around longer.
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Great company to work for.
Installer/Service Technician (Former Employee) –  Ontario, CAJuly 8, 2015
The Icee company is a great company to work for if your looking to get into the beverage business. I had the opportunity meet some great people and understand how the beverage business works.
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very limited opportunities
Refrigeration/Service Technician (Former Employee) –  Atlanta, GAMay 1, 2015
a technician has very limited opportunities and little room to excel in this company. extremely micromanaged from the top to the bottom
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no appreciation no organization
field service tech. (Former Employee) –  south carolinaJanuary 1, 2015
good entry level company to start a service tech. career. manager is not organized or easy to work for, long hours and no set time to end your day. Don't expect any structure or support from manager.
Pros
fun career, take home vehicle
Cons
never know when your day will end, not alot of opportunity to advance, camera inside vehice
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fun work enviroment
Service Technician (Former Employee) –  Lawrenceville, GADecember 29, 2014
Great company to work for if you get pass the rules the manager at shop understands personal needs and trys to work with you
Pros
no supervision work at own pace
Cons
camarea in company vechile
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Great place for entry level
Project Manager (Current Employee) –  Ontario, CASeptember 7, 2014
Could be a great place to work to gain experience, however there is a very slim chance for any promotion or raises.
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Great place to work! Managers very open-minded and allow you to do your job.
Dispatcher, United States (Former Employee) –  Ontario, CASeptember 3, 2014
Awesome job, I always had everyone's respect and we worked together and rarely had any friction.
Pros
compensation, management, 4-10 hour days.
Cons
worked weekends and some holidays.
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Ok place to work
Field Service Technician (Former Employee) –  Hallandale Beach, FLJune 30, 2014
The company is a good one providing a stable 40 hours and plus per week. Over time the culture shifted and work /life balance became to overloaded to the work side with little time with family, friends. IN regards to this it was not important to my immediate supervisor or his superiors. The priority of work first was ever present in the last 3 to 4 years.
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No organization about job duties
Route Driver (Current Employee) –  Tampa, FLJune 13, 2014
Plainly put, they will tell you one thing in the interview and then you will not receive proper training to do your job. Afterwards, you will find that you will be doing the job of about 4 different positions and will not receive anymore pay for the work you are doing. It's ALOT of work with no help. And also, you will have a camera staring at you while you drive, it will record you every move.
Cons
everything
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poorly managed, with substandard pay for the industy
service technician (Current Employee) –  OhioMay 12, 2014
Horrible company to work for,they expect way to much out of you and show no appreciation
Pros
company vehicle, o.k.benefits
Cons
poor compensation, little room to advance, cheap raises, working weekends, poor management, don't pay you for ride home, cameras in truck.
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Route Sales
Route Sales Associate (Former Employee) –  Tampa, FLFebruary 17, 2014
A typical day at work would be to deliver supplies to customers on time to insure that they dont run out. cleaning and making sure all point of sale advertising looks good. doing a supply call(s) to customers who need product sooner then there next delivery. I learned good time management, driving safty, customer service and sales were all learning tools of this job. I mostly worked alone with little communication with co-workers other then to report problems with machines or to talk to managment about any issues with customers. The hardest part about this job was the long hours with no set time for getting off of work, having to be in more than one area in a day because of suply calls and new installations. I enjoyed having the weekends off and building a relationship with customers.
Pros
weekends off good healthcare benifets
Cons
long days, nobody to cover you if you were sick.
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Not a good place to work if you want to advance
Accounts Receivable Clerk (Former Employee) –  Ontario, CADecember 11, 2013
When I started at ICEE it was a very employee oriented company. We would be encouraged to interact with other departments, updated our skills and improve general conditions in the company. Slowly over the years this attitude began to change, especially when they moved to a new building. Rules and attitudes towards the employees changed. Open positions were never posted or noted anywhere so that if a position in another department became available it was never known. Every year after the year end close there would be a lay off and they always seem to lay off employees who have the higher salaries and the longest time in the company. One time they let 2 people go who had been there for over 20 years.
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Productive place to work
Dispatcher (Former Employee) –  Ontario, CAAugust 26, 2013
No room for advancement. Very fast paced company. Ive learned to make quick decisions. I enjoyed dispatching for out of state.
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Overall rating

3.0
Based on 25 reviews
5 stars
4 stars
3 stars
2 stars
1 star

Ratings by category

Work/Life Balance
2.6
Compensation/Benefits
2.9
Job Security/Advancement
2.8
Management
2.3
Culture
2.7