The Joint Commission

The Joint Commission Employee Reviews

Found 23 reviews matching the search
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Productive quality enhancing workplace
Associate Project Director (Former Employee) –  Oakbrook Terrace, ILNovember 9, 2016
This company was focused on quality improvement. This company encouraged professional growth and education. There was minimal travel required. This company was good to work for.
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Great Place to Work
Coordinator of Support and Technology (Current Employee) –  Oak Brook, ILMay 19, 2016
I have learned a lot from my Leadership at The Joint Commission. By given the opportunity to join the Lean Six Sigma philosophy, I have gained a lot of experience using and promoting my success through Change Management.
Pros
Advancement Opportunities
Cons
n/a
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A progressive organization focused on improving quality and patient safety
Full Time Nurse Surveyor (Current Employee) –  Oakbrook Terrace, ILMarch 18, 2016
Surveys health care organizations throughout the United States. Applies systems analysis skills and inductive reasoning skills to determine health care organizations' degree of compliance with applicable standards and functionality of care delivery systems. Engages health care organization staff in interactive dialogues on standards based issues in health care in order to assess compliance and to identify opportunities for improving compliance. Prepares management reports that clearly link individual standards deficiencies with potential systems vulnerabilities and related organization risk points. Effectively communicates this information to health care organization leadership in a constructive and collegial style. Participates in other Joint Commission activities as assigned by supervisor.
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don't do it!
Business Analyst-Customer Relations (Former Employee) –  Oak Brook, ILFebruary 10, 2016
There is no structured training and there are a lot of politics. Great benefits and time off if you can make it past the 6 Month probation.
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Top heavy management with no advancement opportunities
former employee (Former Employee) –  Oak Brook, ILNovember 13, 2015
There are many layers of nonessential management who are not held accountable for anything. Unfair treatment of employees is tolerated and sometimes encouraged. The benefits are excellent but they do not offset the price you pay for working in a punitive environment. The Robust Process Department provides process improvement training but it is rarely implemented at any level and is not valued throughout the organization. Many former workers have left the company for jobs at companies with higher pay, more professional working environment, and better leadership. There are no opportunities for advancement.
Pros
subsidized cafeteria and remodeled workspace
Cons
unprofessional behavior is encouraged at the management level
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Wonderful People and Excellent Opportunity
senior business analyst (Current Employee) –  Oak Brook, ILNovember 11, 2015
The organization has some of the nicest and smartest individuals I've met. It is small enough that you gain exposure on how to work with different business units and departments. Great work life balance, with very understanding management.
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Excellent learning experience.
Associate Director (Former Employee) –  Oak Brook, ILMay 27, 2015
Each day was different from the last with new challenges every day. The Joint Commission is cutting edge health care and you learn so much about all health care segments. Best co-workers I have ever had.
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Great environment spoiled by poor management & peer distrust
Pharmacy Operations Auditor/Editor (Former Employee) –  Oak Park, ILMay 16, 2015
Worked hospital survey and medical center audits and oversights. Was many times dissed for not agreeing with survey groups negative findings and recommendations. These folks justify their jobs and roles by staging surprise audits on heathcare institutions and organizations all to find errors and faults ... and thereby justify JCAHO's existence. Many hospitals and institutions are trying to oust JCAHO and have their State Boards do oversight. This commission is a victim of their own greed and self-importance. Maybe they were valid and useful back in 1965 but bloated and inefficient in 2015. Look elsewhere, IMHO.
Pros
Workplace, facilities, benefits (but not for interns nor contractors)
Cons
No benefits or allowances for untenured employees, contractors
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Productive, great learning experience, excellent leadership
Operations Manager (Current Employee) –  Oakbrook Terrace, ILFebruary 18, 2015
I have had the fortunate opportunity to work under some of the finest leaders in healthcare at The Joint Commission. The Operations Manager position is one that has many responsibilities and duties that are integral to the day-to-day within the organization. But the role is one that has been very rewarding personally and professionally.
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Great organization to work for because friendliness coworkers, Yellow Belt required and they provide the courses, compensation and benefits are good.
Project Director (Former Employee) –  Oakbrook Terrace, ILDecember 12, 2014
There isn't anything bad that I can say about this company except to get a permanent position versus a contract position that will come to an end.
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Great Place to Work
Lead teams through integration (Current Employee) –  Oakbrook Terrace, IlAugust 23, 2014
It is an excellent place to work with a strong leadership team and dedicated employees.
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Home care surveyor
Analyst/Surveyor (Former Employee) –  Oak Brook TerraceJuly 16, 2014
Traveled to forty eight states over twelve years reviewed some 120 HME companies.
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A very inspiring and great place to work.
Research Intern (Former Employee) –  Oak Brook, ILMay 15, 2014
Working at The Joint Commission was the greatest experience in my professional career. The people there are the kindest in the world and all are very intelligent.
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Great learning experience
Intern, Corporate Compliance Office (Current Employee) –  Chicago, ILOctober 8, 2013
Best place to learn healthcare accreditation and compliance
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Friendly work environment
Business Development (Current Employee) –  Oak Brook, ILSeptember 11, 2013
Large company but feels like a 'small town' where everyone knows your name. Emphasis on safety culture and lean six sigma principles. Excellent vacation and benefits package. Work-life balance is more prevalent in some departments than in others.
Pros
Great benefits, excellent location, very friendly atmosphere
Cons
The upper management can sometimes bureaucratize itself out of being useful or relevant.
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Awful Work Environment in Accounts Receivable
Accounts Receivable Assistant (Former Employee) –  Oak Brook, ILMay 15, 2013
Extremely poor management in the Accounts Receivable/Pricing Department. Manager is not in tune to what happens in the department. Micro managing and bullying of employees is very common and was brought to H/R attention without change. Very high turnover of employees due to this environment. If you are looking for an enjoyable environment where everyone works together this would not be the place. Worst department ever worked in!
Pros
Parking garage, In Building Cafeteria
Cons
Poor Management, Intimidating Environment
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Overall a fun place to work
Senior Accounts Receivable Analyst (Former Employee) –  Oak Brook, ILDecember 19, 2012
I enjoyed my time at The Joint Commission. My co-workers made the time fly. Management was very.. hands off, and not to intune with how the department ran. That was the hardest part of the job.
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Excellent job and opportunity
Accreditation Support Analyst (Former Employee) –  Oakbrook Terrace, ILNovember 12, 2012
I had 2 different jobs at JCAHO. I started as a Senior Secretary in the Department of Quality Improvement. From there, I applied for and was hired as a Survey Report Analyst. That position transitioned into a new position called an Accreditation Support Analyst of which there were 3 levels: I, II, and III. I grew threw the ranks to become a Level III analyst with the Midwest Hospital Team. The job was very interesting and required increasing knowledge and great attention to detail. I wrote original correspondence as well as canned correspondence, reports and grids.
Pros
great opportunities to learn and grow
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Excellent Healthcare Benifits
Account Executive (Former Employee) –  Oak Brook, ILAugust 18, 2012
Working with hospitall all over the country was an excellent and informative opportunity.
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A/R & Pricing Department - Very Poor Environment
Accounting Assistant (Former Employee) –  Oakbrook Terrace, ILJune 27, 2012
The Joint Commission in my opinion is a 2.5 star organization to work for. They follow the Robust Process Improvement (RPI) culture, which is to foster employee solutions to inefficient processes. Some managers makes these classes mandatory on reviews.
The building is nice and offers its own cafetaria. Benefits offered are pretty decent.
The A/R & Pricing Department lacks in quality of management, this fosters an unhealty & intimidating environment. The poor conditions make for a very long and tiring work day. The department suffers from a non-safety culture environment; some of the employees feed the manager with information to get other employees in trouble. The manager is of the belief, its my way or the highway, and lacks the ability of people skills needed to build solid relationships with all employees. Employees throughout the organization have asked for intervention from HR which seems to have fallen on deaf ears. Due to this environment; turnover is high and 3 long-time employees have left within the past 8 months. If you are looking to work for a pleasant trusting environment and a manager with "Integrity"; the A/R & Pricing department would not be a good choice.
Pros
nice buidling & cafeteria
Cons
poor managerment, non-trusting environment
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Overall rating

3.6
Based on 24 reviews
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Ratings by category

Work/Life Balance
3.6
Compensation/Benefits
3.8
Job Security/Advancement
2.7
Management
2.5
Culture
2.9

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