This was my first experience in the business world. It was a great place to learn.
Pros: the compensation was great, the product was well thought of, and the work environment was outstanding.
Cons: weekly, monthly and annual quotas could be a grind. also, the public wasn't always nice to us.
As an employee for The Kansas City Star I learned the product, how to sell, how to communicate with both internal and external customers, to meet sales quotas, achieve monthly goals, compete with my peers, and to manage to rather large departments. The management group were all supportive and did everything they could to coach you and aid in your success. Co-workers were good but you quickly learn in a sales environment to watch what you say and protect the things that you have. For instance, if a store is in your territory only you have the right to work at it. No one else. The same courtesy is paid to others in your department. The hardest part about the job was finding good qualified individuals that could sell and also maintaining your weekly sales quotas or you would lose your job. There was never a normal day at the office but this made it fun. The Star had such a cast of characters it seemed like we were always laughing and carrying on. I miss the people and the managers.