Cashier (Former Employee), nicholasville, ky – May 17, 2013
Pros: being able to stay home with my kids
Cons: not paid enough
I would fix them some breakfast and lunch then I would put the kids down for a nap and when they got up from nap I would give them a snack .... the hardest part is when the parents show up late to pick there children up and doesn't call to say I am going to be late or the other parents gets off work and goes home and they could come and get there kids – more... ...I enjoy being home with other kids and I am home with my kids – less
Cashier/Customer Service (Current Employee), Jackson, MS – May 16, 2013
Pros: great customers
Cons: short breaks
My typical day at work is great with my customers and strained with my management. I learned how to be even more patient with hard situations. My co workers are like family to me now. The hardest part of my job is getting management to notice my good work ethics. The most enjoyable part of my job is having my customers leave commendable notices on our – more... feedback website. – less
Administative Assistant (Current Employee), Indianapolis, IN – May 15, 2013
Pros: work life oriented
Cons: there are none
I work at a manufacturing plant. I process payroll and billing. Management is nice and caring. My co-workers are awesome. The hardest part of the job is having duel roles. The most enjoyable part is the success of the company and its employees.
Meat, Seafood, and Deli Associate (Former Employee), stockbridge,GA – May 15, 2013
Pros: my co workers
Cons: wish my pay was higher
at Kroger I learned how to touch up on my customer service skills and learned how to work at a fast but timed paste and grow with team members...my manager ms kateline was great and I would love to work for Kroger again but its time for a different career path....
Frontend Operations Manager (Former Employee), Speedway, IN – May 15, 2013
Cons: working every weekend and holiday and nights
opened stored pulled sales counted cash and balance cash drawers and over/ short for the store. got deposits ready for armored car. Wrote four weekly schedules. set up new employees. Retail has a high turn over rate. Ran customer service. answered multiple phone lines. The hardest part of my job was keeping the frontend staffed efficiently while staying – more... under allotted hours. – less
Customer Service Representative (Former Employee), Saint Clair Shores, MI – May 14, 2013
Pros: employee benefits
Cons: lack of hours, minimum wage, lack of advancement
Typical day at work - Came in at 6PM on Fridays, Saturdays, and Sundays (hours were limited due to schooling) and immediately began cleaning the room where the meat was ground and cut. This consisted of breaking down all the machines in the room and in the cooler, spraying it down with water, covering the room in soap and letting it sit for 20-30 minutes, – more... and spraying it off again. After this, I would wash all the dishes and tools that were used throughout the work day. When 8pm rolled around, we had a service counter where we served pre-portioned slices of meat and fish. If a customer wanted an item, I would serve them with a sense of urgency and professionalism. Once these counters were broken down, they were properly stored in the cooler. The last thing I did at night was to break down the delivery truck. We had 2, sometimes 3, pallets of boxes of meat, lunch meat, potatoes, etc. come in that had to be sorted by brand, type of meat, etc. before the night was up.
What I learned - I really learned what it took to work with people. When I started at Krogers back in June, I was on the shy side. I wasnt very talkative, I was in my own shell so to speak. But being around customers and interacting with new people day in and day out really opened my eyes. It taught me what it took to keep the customer happy, and how to diffuse a potential volatile situation with an enraged customer. It also showed me life in a bigger picture. There would be times that people would walk to Kroger, in the pouring rain, just to go through our plastic bottles so they could get some spare change. It made me a lot more thankful for the opportunities I've been blessed with, and it definitely showed me that those opportunities shouldn't be taken advantage of.
Management - For the most part, management was awesome. We had one main store manager, whom I got along great with. We had two other managers who I also got along very well with. Towards the end of my time at Kroger, things started to get rocky. The two managers who I mentioned before were transferred to a different store, and we received two brand new managers. One of them introduced himself to me, talked to me, got to know everybody in the store. The other manager never even acknowledged me, never introduced herself, anything. At that point I knew things were going to be a little rough. On my last day at Kroger, my employment was terminated due to accusations of "stealing company time", which could not be farther from the truth. I am currently seeking legal ramifications against Kroger seeing as the Union system didn't do myself any justice.
Co-Workers - I loved my co-workers. I knew plenty of them before I was even hired into Kroger, so being around people I knew made me much more comfortable in such a new environment. They were always there to help me when I needed it, with whatever task I was faced with that day. I forged many friendships with people at Kroger that nobody can take away from me, no matter how much or how little we may talk now.
Hardest Part of Job - The hardest part of the job, to me, was the breaking down of the pallets at the end of the night. These pallets were often 8 - 9 feet high and had upwards of 60 - 70 boxes of meat on them, some of which weighed over 70 pounds. It wasn't hard at first, but by the 10th or 11th 70 pound box you started to get a little winded. And everything had to be in a specific place, so moving those 70 pound boxes around a confined space was no easy task either.
Easiest part of job - The easiest part of the job was most certainly the customer service. I'm an excellent people person, very friendly and very punctual. I can get along with anybody and can strike up a conversation with whomever. I just gained so much satisfaction out of helping a customer in need and just talking to them, asking them how their day went. I think its awesome to find out a little bit about everybody you come across. – less
Deli Clerk (Former Employee), Maysville, KY – May 14, 2013
Waiting on and assisting customers, I learned how to use a meat slicer. Management was ok. Co-workers were good to work with. The hardest part of the job was not getting enough hours, then some weeks you got no hours. Most enjoyable, dealing with the customers.
Bagger/Cashier/Grocery Clerk (Former Employee), Toledo, OH – May 14, 2013
Pros: they worked with my budy schedule.
Cons: sometimes the shifts were not the best.
A typical day at work was making sure the customers got the most out of their experience in our store. I learned great people skills, I learned how to deal with all types of people, and I learned how to be motivated on the job. My management and coworkers were all great employees and friends. The hardest part of the job was dealing with adversity when – more... something went south such as an unhappy customer. The most enjoyable part of the job was making great friends and meeting all sorts of people. – less
Courtesy Clerk (Former Employee), Spring, TX – May 14, 2013
wasn't with the job very long, due to me finding a new job, but the hours are low, good for high school kids, and the pay is typically close to minimum wage. The job is good for young people who are in school full time.
Deli Clerk (Former Employee), Raleigh, NC – May 14, 2013
I loved working at Kroger while being a student. Company allowed me to work a flexible schedule. This was my very first job, so Kroger provided a great first step learning experience into working in the real world. Very friendly atmosphere.