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The Kroger Company
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2,985 reviews

The Kroger Company Employer Reviews

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Productive work place
Grocery Clerk (Former Employee), Perry, GAAugust 18, 2014
Very busy
Grocery clerks have it the worst in the beginning
Grocery clerks have more duties than the rest of the coworkers so it seems. They have bathroom duties, break room duties, buggy duties, bagging groceries, and walking people to their cars to help unload the groceries as well.
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Kroger Rx
Pharmacy Technician (Former Employee), Starkville, MSAugust 18, 2014
Really like the small area I worked at. The manager was really nice and friendly. only thing is if you are part-time you don't qualify for insurance.
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Productive and Friendly Enviorment
Supervisor, Cashier (Current Employee), Little Rock, ARAugust 18, 2014
Working for the Kroger company has taught me a lot about not only my self, but others as well. I've learned how to understand others frustrations and not only understand, but to lend a helping hand. Not only have I learned how to understand my customers, but also understanding my co-workers/team is very important as well. We have a good team here at – more... Kroger and what makes us great. I've learned how to remain calm in heated situations and also turn a negative situation into a positive situation. Did not realize how a simple "How are you doing today?" would make a persons day until i start working for Kroger.
I cant say that there is really a hard part in the job that I do, but I can say the most enjoyable part of my job is knowing that I have satisfied my customers and they are leaving with a smile.
A typical day at work for me is, being on the clock before I can actually punch the clock. Meaning, as soon as I walk through the door at work, I'm asked 3 questions by my customers. The humorous part of the questions are, they ask me the same questions every time they shop, and these are the same customers who shop in our store 2 or 3 times a day, very loyal customers. – less
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If you like being overworked and underpaid
Shift Leader (Former Employee), Knoxville, TNAugust 18, 2014
Pros: leaving work
Cons: going to work
Like the summary says, Kroger will work you hard and never offer any form of encouragement or adequate compensation. Masochists please apply.
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Kroger
Customer Service Clerk (Former Employee), Lexington, KYAugust 18, 2014
Pros: meeting new people
Cons: management
Kroger's is a company that does not stand behind their employees. Management will tell employees to do one thing and when a customer asks for a management after following their directions, management will always side with the customers.
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fun place to work
Cashier (Former Employee), Charleston, WVAugust 16, 2014
worked my shift and went home. the managers didn't really care about anything that was going on with you at the time
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Working for Kroger was a great experince and that has help build my skills in the sales industry.
Deli Clerk (Cashier/Server) (Former Employee), Clinton, MSAugust 16, 2014
Pros: worked around my school schedule.
Cons: low pay
I meet different people each day that I went to work and each one of them had a ifferent story to tell me. I met different people with different cultures and beliefs. I enjoyed experiencing that.

I learned that one must be humble and respectful to everyone that you have an encounter with even if they are rude.

My manager was very respectful and she – more... treat her employees with respect and she appreciated their hard work. – less
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Loved doing this line of work
Pharmacy Technician (Former Employee), Decatur, ILAugust 15, 2014
Cons: they wouldnt give me a raise for my certification for 3 yrs, until the union contract was up . this was the reason i found different employment
I was a great place to work everyone was nice and lots of team work
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Enjoyable staff
Conditioner (Former Employee), Macon, GaAugust 15, 2014
Pros: extra points on gas
Cons: no benefits, several times i wasn't in the system when i signed in for work so my hours weren't counted.
I had to work early hours like 5 am. to 9 am. which made it difficult for me since I also had school to get to the same day. I learned how to work with pressure and I always seek for improvement. The management seemed a little disorganized but the overall experience was adequate. The night staff made my job difficult by over stocking the shelves so – more... I can't moving anything around because they didn't want to take the extras to the back of the store. The most enjoyable part of my experience was some of the staff were fun to talk to and made the time go much faster. – less
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Freshness of product and costumer service number one!
Produce Clerk (Current Employee), Covington, GAAugust 15, 2014
Pros: great benifits and insurance
Cons: wishing there were more hours in the day to work at my job.
Making sure that I am doing the job that I'm scheduled to do for that day and get every task done, but making sure that everything is done correctly and even going over my work after I'm finished. Customer Service is always number one, I'm there to help my loyal customers so therefore I need to do 100% when helping those who ask for assistance, or even – more... asking if they need help with anything, greeting a customer will get me a long way in helping to satisfy that customer to come back.

I have learned multiple things at my job, not only how to communicate better with my fellow employees, but also talk to customers as well. I work harder when I know what I am doing, or have been given a task by my management team, and if there is something I have not learned or have no idea on what to do, I will take the advice of what my management team has to offer me in learning more, I am a very quick learner. – less
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A great place to work
Pharmacy Technician (Current Employee), Westerville, OHAugust 15, 2014
Pros: pay so little for insurance
Cons: working nights, weekends and holidays
It is always busy in retail. Never a dull moment. My managers are great and I feel I can go to them with any concerns of mine and they will listen. Benefits are awesome and you pay nothing compared to pretty much every where else. They are always looking for ways to help make their company a better place to shop at but also a great place to work at. – more... It does get hard when hours get cut and it leaves you short handed in your department. When you are used to giving your customers a certain level of customer service and you have to scale back on that because you do not have enough people to help everyone its really hard. But the people I work with are great and we work together as a team and provide the best we can to our customers. My manager is so great at teaching me everything. Not just about my position but also teaches me about different things in the medical field. – less
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cashier, great place to work
Cashier (Former Employee), Waterford, MIAugust 14, 2014
Pros: discounts, meeting new people
Cons: healthcare
always around customers, always helping customers. Scanning all day answering phones when people call to ask questions about products.
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Productive, Fun, and Ecstatic work place
Customer Service/Cashier (Former Employee), Snellville, GAAugust 14, 2014
Pros: decent management, flexible hours and schedules
Cons: bad customers occasionally, occasional bad manager
You get to work then you make you way to your station, then you do you job but mainly work with customers to answer questions and generally help them. most of the job if it's not a heavy day is just standing there talking to friends or customers and making sure everything runs smoothly.
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Great place to work.
Grocery Associate, Front End Associate (Current Employee), Cincinnati, OHAugust 13, 2014
I learned a lot from working at Krogers. The management is great. They are very understanding and easy to get along with.
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Good First Job
Courtesy Clerk (Current Employee), Lawrenceville, GAAugust 13, 2014
Being a courtesy clerk is not difficult. Always put forth your best effort and be kind to everyone.
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n/a
Cashier (Former Employee), Memphis, TNAugust 13, 2014
Highly skilled in providing a timely, efficient, and considerate customer service
Proven ability to operate cash register and manage drawer
Demonstrated ability to respond and resolve customer’s requests and concerns
Able to assist customers with purchases and transactions
Excellent written and verbal communication skills
Ability to develop strong customer – more... relations
Accurate with math and currency
Read loading sheet to ascertain materials or pallets to be moved
Conducted day by day operator checklist
Loaded materials into trailer – less
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My first job in customer relations
Customer Service Representative (Former Employee), New Lexington, OHAugust 13, 2014
My typical day consisted of greeting and assisting customers with any questions or concerns they had as well as checked customers out as they were ready to leave. I learned how to communicate with a diverse population and how to give astounding service in an efficient way. The hardest part of the job was when customers were very impatient however this – more... allowed me to increase my communication skills. By becoming aware of these situations it allowed me to assess and handle them. My most enjoyable part of my job was the relationships I built with my fellow coworkers. – less
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it a good job for some one who needs a job
Stocker/Cashier (Current Employee), Warner Robins, GAAugust 13, 2014
Pros: great coworkers
Cons: hours
kroger is a great job that just needs more to be really great, tyhe coworkers are the beast part.
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Very nice place to work
Bagger, Cashier, Clerk (Current Employee), Jackson, OHAugust 12, 2014
Pros: free food in the break room, flexible schedule, cheap lunch from the deli, union, plenty of advancement opportunities
Cons: people can bump and take your hours if they have more seniority, job can be stressful
This is a good job for someone who wants a part time job. They work around your availability and it is also a union job so you have job security. There are plenty of opportunities to advance in the company rather quickly, and if you want full time you can work your way up to it once you have some seniority. The hardest part of the job is not panicking – more... when you have a heavy workload or when the store is extremely busy, but most of the customers are extremely friendly and overall its just a nice place to work. – less
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The hours were okay at best and the management did not care much about their employees.
Grocery Clerk (Former Employee), Mansfield,OHAugust 12, 2014
The hours were okay at best and the management did not care much about their employees.