Patient Care Technician (Former Employee) – Avondale, AZ – June 7, 2016
Answered phones, made and confirmed appointments, checked patients in and out, faxed, mailed correspondences, roomed patients, cleaned and disinfected rooms, took vitals, worked on Alta Point and Amazing Chats
Licensed Practical Nurse (Current Employee) – Lewis Center, OH – March 26, 2016
This is a good start to learn basic skills as a new graduate such as vaccines and obtaining a patient history. Not really something long term. Very busy clinic. Do NOT expect 40 hours. They give you the minimum full time hours which is 32. The staff are very friendly and you get a variety of patients of all ages. You get good pediatric experience if that is something on your future. Meet very interesting people. Everyone is very greatful for the clinic especially when they cannot get in with their PCPs. No room for advancement unless you are a NP. Currently moving to PRN because I found a better opportunity to further my skills.
Nurse Practitioner Supervisors (ACP) are very disrespectful
Family Nurse Practitioner (Current Employee) – Nashville, TN – January 19, 2016
The ACP that I was appointment was very unprofessional. She wanted total control of her clinics, and would speak bad about her back up ACP. When management speaks poorly of one another it sets the tone for the company yet this misconduct was supported by the regional director. There is nowhere to turn to obtain a resolution of any kind at TLC, because poor conduct is accepted by upper management. The turnover rate is extremely high, and they could care less. They just recruit more new grads. Employees are not respected nor treated fairly, and there is nowhere to turn to make matters right. I've read other reviews and agree the working as a NP for this organization was like working with real life "mean girls". There is certainly a "click" and if you are not a part of it, that is when you experience bullying and retaliation in the workforce.
great co-worker, patients were great, and compensation was good
disrespect from supervisor, bullying from upper management
Assess, diagnose, treat common illnesses and minor injuries, prescribe medications, conduct tests and interpret laboratory results, provide wellness and preventative care, perform physical examinations and health screenings, and administer vaccinations and injections.
patient care technician (Former Employee) – Knoxville, TN – November 25, 2015
I loved this job but the management is awful!! The nurse practitioner cussed me out. Management has favorites and not very professional! Management pretends to be on your side and the next moment they blame everything on you! I do not recommend this job to anyone!
Family Nurse Practitioner (Former Employee) – Denver Metro Area – November 14, 2015
Interesting array of minor health problems, lots of opportunities to teach patients about their health. Since it is a walk-in facility and we were not making appointments while I worked there, we never knew when we would be busy with what kinds of problems, so time-management could become an issue.
Patient Care Technician (Former Employee) – Ohio – November 13, 2015
Good place to work, coworkers are friendly but you only work with one other person at a time so there isn't really a sense of community. Management is okay but they don't take the time to consider the differences at each clinic and it's all about the bottom line. There is no opportunity for advancement. Work every other weekend, 3 days one week and 2 days the next.
11 hour days with one 45 min lunch break, very low pay
Nurse Practitioner (Current Employee) – Nashville/Knoxville – October 17, 2015
There are so many things wrong than right with The Little Clinic. Corporate is more concerned with numbers than the quality of care. They preach about "Fresh and Friendly" or " Emotional Connection" but they do not treat their employees with respect or see them as customers. They do not communicate with their employees or involve them with process improvement. The limited communication which is given is mainly negative, abrasive, and unprofessional. They are "mean girls" or bullies and talk unmerciful to their employees. There is favoritism with employees and if you are not in the clique than the work environment can be hostile. It is very hard to get time off even when asking 6-12 months in advance. Orientation is limited and unorganized and fails in giving the employees the essential tools to succeed. Turnover rates are very high but it appears never investigated or questioned. This is a sign of poor management if you do not strive to retain employees. It is very costly and wasteful of resources. Treat employees in manner in which you would like to be treated and have the same expectations of yourself that you have of your employees.
Medical Assistant / PCT (Former Employee) – Lakewood, CO – October 15, 2015
Fun work place with a positive group of people. A company willing to go above and beyond to make it comfortable for all. Until the company started to grow and it became less enjoyable and we became a number. The more money brought in the more you fit in.
Unorganized; unorthodox, classless management who shows favoritism especially when it comes to promoting and time off. The supervisor actually cursed me out and then cried stating she was stressed because she couldn't visit her time share! The workload could have been better if they hired more people, therefore more accounts could be touched. PTO sucked and you didn't get real holiday pay. I was thrilled to leave, good riddance!
Good benefits; No work life balance- Very hard to get approved time off
Nurse Practitioner (Former Employee) – Knoxville – October 3, 2015
The Little Clinic is owned by Kroger=excellent benefits. Very hard to get approved time off, and switching shifts with willing coworkers is frowned upon unless its several months in advance. Took a long time to get approval of requested time off, IF you got it at all. ALOT of upper management , many whose areas of responsibility cross over. This made it difficult to know who approved what. One might tell you one thing, and the other another. Or they had to consult one another before making some of the simplest decisions. And everything needed approval. Treated like a kid more than a professional. Constant, and I mean constant changes. They said they wanted you to feel like it was your business, their managment style did not reflect this. Hard to keep up with all the changes, what rules were for that day because the day/ week before was different, and the next week different from the last. But you didnt know about it until you wete getting in trouble for it. You may have been notified in one of the many emails from oe of your many bosses, or it could have been in any one of the hundreds of different places where random information is posted like their weekly company memo or the monthly company memo, a staff meeting, or even a revised/new policy that wasnt updated yet to reflect the new change, or even a conference call. Your filing system better be good, because the organization of all this info was not. Much more beating the team up than building the team up. Bonus incentives were terrible and got worse. Hourly pay was decent. Three days of call per month, callmore... area large. Joint Commission Certified. EMR user friendly.less
Hourly pay competitive, Good benefits, Comfortable work enviroment
Poor bonus system, Very Very difficult to get time off, especially shorter notice (within two months or less), Poor management style. High turnover
Patient Care Technician (Current Employee) – Memphis, TN – October 1, 2015
I absolutely loved this job because of its closeness. Everyone became a family. I hate I left to make more money. The benefits are great Mon-Fri work week. Flexible hours, half day clinic. This is superb place to work.
Raises don't come very often and bonuses depend on patient flow that years so there aren't many incentives working here except for free lunches when the reps come. Also there is really no room for advancement due to the office being so small; Other than that great work environment and awesome and friendly management team.
CMA/CNA (Current Employee) – Bardstown, KY – June 24, 2015
I love it here. I check in pt's and take vitals signs,or any other testing that aprn might need for me to do. There is usually only two of us at a time int he clinic,I love working helping sick people and to make them feel better
Patient Care Technician (Former Employee) – Cincinnati Region – June 17, 2015
The balance between life and work is terrible. The managers in the Cincinnati Region expect your life to be about nothing but The Little Clinic. During the winter snowstorms, when roads were barely accessible, you were demanded to come in. One manager stated it was because The Little Clinic is like a hospital. In all truth, they are far from that. All that is cared about is getting money and numbers for the clinics. If a patient has an insurance that is not accepted at the clinic, the manager expect you to badger that person into being seen and paying $85 and/or up to be seen at the clinic. Oh, and if someone comes to the clinic and it is obvious the need to go to the ER or have an ambulance called, it is expected that you call a manager first before calling 911; because you know, there could be a chance that they could be seen at the clinic.