I was employed with The Littleton Group for several years and it was one of the BEST places I have worked in the claims industry--hands down!
Littleton is a medium-sized employer who has a staff of amazing management, knowledgeable adjusters and fantastic administrative support. Littleton is a family-like environment, everyone greets one another when they walk in the door. I found myself looking to coworkers for advice on claims handling from time to time, the wealth of knowledge from the experienced adjusting staff is next to none!
I was pleasantly surprised by the open-mindedness of management when suggestions were brought forward by employees, they really listened to what employees wanted.
It's refreshing to know that there are still employers out there like The Littleton Group, so many companies these days treat their employees like just a number--but not here!
Great atmosphere, welcoming staff, friendly coworkers
Enjoyed working with professionals in claims who knew how to laugh, work, and help each other all at the same time.
Property Damage and Bodily Injury Adjuster (Former Employee) – San Antonio, TX – January 9, 2014
I would normally open the office and turn on any machines, lights and equipment needed. Then I would check my list to see what task needed to be done first and begin my workday. I continued to learn more about claims work and the age and level of experience of other claims adjusters and how they might execute different aspects of claims handling and what I might institute into my own claims handling. I also learned more about Third Party Administration and the State of Texas involvement in what the state wanted in the investigation aren in the cases I handled there. I couldn't have wanted better management and enjoyed the co-workers I dealt with. The hardest part of the job was when the State took over our cases and requested additional investigation which had to be learned and then maybe changed a while later. The best part of the job was the understanding and knowledge that was shared with co-workers and management about claims service, laws, saving time yet being thorough in a claim. The people were great to work with and the laughter was wonderful in this high pressure profession.
Claims Adjuster (Former Employee) – US – February 25, 2013
Pay is so below the adjuster industry standard it's crazy. Work is piled on you because someone leaves here almost every two weeks. Medical benefits are terrible and super expensive. Management doesn't listen. Don't waste your time or energy here. No advancement.
Employee (Former Employee) – Austin – December 5, 2012
The compensation was/is way under job requirements. TLG pays themselves before anything. The management and running of the department's/company is so unorganized. Fo receptionist had gone through the company within 6 months. More than ten adjusters they went they within a matter of a few months. Very unstable company. Very undercompensated for job requirements and ridiculous vindictive management. No job security. No values.