This company expects its employees to go door to door at businesses trying to sell yellow page advertising. Their product is being quickly replaced by the internet, but they insist on charging very high prices to put ads in a book that nobody uses any more. It is very hard work requiring long hours and giving very low compensation.
Yellow Page Ad Sales (Former Employee) – Salt Lake City, UT – March 15, 2016
Meeting with new and current customers to determine their advertising for yellow pages. Travel to different areas often. I really got to know more about particular businesses. Most interaction with management was mainly by phone.
Receptionist (Former Employee) – Salt Lake City – August 4, 2015
When I first went there, I wasn't too impressed with the building, as it is extremely run down. I was hired on to be the receptionist, and to be honest, I did love being the receptionst, although the pay was terrible. I was promised after 60 days I would get reevaluated for a raise. Two months after being the receptionist, I went to the delivery department. I had hopes my pay would go up, as I'd be doing multiple different things now. Well, that didn't happen. I was now making EMP Sheets, Pallet Tags, Filing, Organizing the library, handling all outgoing mail, managing the supply closet, and multiple other things, For what I was doing, I should have been making way more than $10 an hour. And after seeing how much this company does make off of the books, I find it pretty absurd for what they pay the employees, especially because their aren't many of them.
Business to Business Sales Rep (Current Employee) – Arizona – February 11, 2015
The hrs are perfect! The company is very generous with its pay structure. Your pay check is as big as you want to make it! Great support from leadership! The team meetings and conference calls are very encouraging and uplifting with allot of teachings on how to be the best you can be! Fantastic support through out the company!
I honestly can not think of room for improvement! This company is very well structured and the employees continue to grow together! Advice to Management
Advancing in this company is what they encourage! They will help you reach any goal or advancement that you desire! This can definitely be a life time career!
Employee (Former Employee) – Salt Lake City – October 16, 2012
I wasn't an outside sales rep, I was inside the walls of this death trap. The compensation isn't worth it, the managers are the worst I've worked for (love drama and being involved in it, and refusing to help employees grow within the company), the employees were just as bad because of the lack of example management set, no room for growth, no raises ever. I came in every day strictly so that I could have a job and pay the bills. Didn't last very long, because having no job is better than everything they will put you through there. Save yourself the trouble - find a REAL job.
everything was a con. biggest complaint was management.
Outside Sales Representative (Current Employee) – Victoriville California – February 11, 2015
I started working for the Local Pages back in June. When I first started it was a little bit of a adjustment just because I had never sold before. But between the training I received at their corporate office and the on going training I receive in the field. I have been able to transition quickly and now I am making more in commission every week than I have ever made in a week before...
I can see how if you had younger children that required you to be home everyday. This could possibly not be a good fit with all the traveling during the year. I am single and all my kids are grown so I have the freedom to travel.
Managers help you find success, but you still have your own freedom and flexibility to plan your day and your schedule. You do need some self discipline. If you can work a full day and you can make some very good money!
Depending on your personal situation the travel can be the most difficult part of the job, but the income can definitely help overcome that challenge.
Keep doing what you are doing to help grow the company and provide more opportunities for the outside sales team. The new commission plan is awesome!
Book Manager (Current Employee) – Oregon Coast – February 11, 2015
have been in the company for 3 years, Great team to work with. You can make as much money as you want and you get to travel around and work in different areas. The company has a Great support team to help you with everything you need. Come and join us, you'll love it.
The Local Pages is a great company to work for. Very Positive. I made good commissions and benefits were ok. There is huge potential to make a lot of money. I enjoyed the travel and the good food at the restaurants we had trade at. I didn't like some of the people I worked with because they complained about everything…..some of them shouldn't have been working for this company because they didn't have the motivation to work and had a very negative attitude. I had to leave because of a previous injury. If you are a self-starter and motivated to make money and ok with travel, you will like The Local Pages.
Customer Service Agent (Former Employee) – Salt Lake City, UT – December 3, 2012
I wouldn't recommend anyone to work here if you are looking for job security. Their management isn't the best at all, the co workers there are extremely nice but you definitely could lose your job at any time
one this is they had a lunch truck come everyday for lunch
Outside Sales Representative (Former Employee) – Salt Lake City, UT – January 6, 2015
My job was to provide advertising to new and existing businesses. I learned that first impressions meant everything . Management was good as well as co-workers. The hardest part of this job was to close the sale to unsure customers. I really enjoyed talking to different people daily.
A workplace that allows for total autonomy, the skies are the limit!
Regional Manager (Current Employee) – Texas, New Mexico and Colorado. – January 30, 2015
A typical day on duty at The Local Pages is never a dull moment, it is challenging and full of excitement. You are constantly challenged by customers, your team and leadership as well as circumstances to continue learning to be the best at what you do. The most difficult part of the job at times are trying to assist customers that just do not have the means financially to advertise with TLP. If you have a lofty financial goal you are seeking to reach, then you must consider employment at The Local Pages.
seeing and experiencing different places and not having to pay for your lodging and meals.
sales (Current Employee) – Arizona – October 31, 2012
I've worked here for over 2 years. It's not perfect, but what is? I have the ability to manage my own day; doing as I please. My income is dependent on my efforts. If I succeed I can make money in a little time. For those who don't work hard, success isn't likely and their paychecks probalby show it. I've had slow days/weeks, but that is part of commission sales. This job is NOT for those who expect easy sales (order takers).
National Corporate Sales Trainer (Current Employee) – Salt Lake City – December 1, 2014
I have been working for the company going on 7 years now. I am currently their Corporate National Sales Trainer & Recruiter. I wanted to take time out to give you a description of the job and of the company. My primary focus is to single out the positive and negative reviews you will find not only on this web site but also on glass door. Because the first thing everyone does when searching out new employment is to research the company they are applying for. On Indeed you will find 20 reviews dating back for the last 3 years. On Indeed out of the 20 reviews you will find only 7 are positive and the rest are negative. On Glass door you will find 23 reviews dating back 2 years. On Glass door out of the 23 reviews you will find 10 that are positive and 13 that are negative. Now The Local Pages has been in business for 17 years, we have had a profitable increase every single year. We currently as a company have had over a 3 million dollar increase in business both in 2013 and in 2014. So when you read or hear that Yellow Pages are dead or they are being replaced with digital product, unfortunately that is incorrect. Honestly what separates us from our competitors is that we offer advertising to businesses at a affordable rate. Our directories are smaller because we allow the business owner the opportunity to pick and choose which markets they would like to advertise in. Verse our competitors that make bigger phone books that cover 2 to 3 areas in one book, plus they charge about 4 times as much for advertising. Now from a business owners perspective, if they are not getting threemore... times the amount verse what they invested. They will look for other avenues for advertising. So because we believe advertising should be affordable we have over a 86% retention rate for clients renewing with us year after year. Currently we have over 100 sales professionals selling in 13 states, mostly mid western. Half of those sales professionals have been with us over 4 plus years. We also have over 170 employees in our corporate office located in Salt Lake City. Which 130 of them have been with the company over 6 years. Unfortunately we will hire employees as outside sales professionals and they sell themselves on being able to preform the job functions required. What I mean by that is, this is a selling job. It will require you to be away from home 75% of the year. This is stated not only during the interview but also in every job description found on every job site. So unfortunately reps will quit for two primary reasons, mostly within the first 3 to 4 weeks. 90% of the reason is the travel. I wish out of our 270 plus happy satisfied employees who have been employed with us, could take the time out to create a account on Indeed or Glass door (which requires you to upload a resume) and leave a positive review of the company. This may change your opinion on reasons why you may pass on the job based on a total of 23 reviews from prior employes who didn't stay very long with the company. Verse the 270 plus happy employees who mostly have been employed over 5 plus years or longer. You be surprised lol how hard it can be to get a current employee to leave a review verse the one employee who quit and will take the time out to get a negative one. Now to address the pay that I have read in some of these reviews, during the interview process and during training we review the two different pay scales a sales professional can choose from. Salary plus commission or Full commission, we do suggest that if you have never sold Yellow Pages before to take the salary plus commission. This will guarantee a paycheck every Friday, giving you time to meet with your clients and set up appointments and build up a pipeline. Now the way our commission structure is designed it is obviously more profitable to be full commission. Just because the commission % is twice as much, and because we will pay you the commission on the full contract sale within two weeks. It does not take but a few sales a week to have a profitable commission check. We offer bonuses and incentives to all sales reps, and we are really big with hiring within when it comes to promoting our sales professionals into managerial roles. I hope this helps your decision when considering employment with The Local Pages. I only hope you don't make a decision on employment based off of 23 total bad reviews. Honestly you could look up any other creditable company, I.E. like Walmart, or Target and find more bad reviews that you will find for our company. But that doesn't mean those companies are not worth working for and making a career.less
room for growth and advancement within the company, great pay, and a no cap commission structure
The Local Pages rewards those that work with great pay and benefits!
sales consultant (Current Employee) – Northwest – October 27, 2012
The Local Pages is a great company to work for. The company pays excellent commissions and you are rewarded for your hard work. Yes travel is required however you know that when you are hired. Unfortunately there are people that do not want to work rather get paid for no effort and complain about any and all work policies. In the years that I have been employed with this company, I have seen continual growth and been rewarded for my work efforts. I agreed to travel and understand that is part of my job. This company has a great product and I enjoy the POSITIVE people I work with.
I worked for TLP for 3 months. I was flown into Salt Lake City for one week of training...basically it's shoved down your throat. Unless you have done something like this before then you will feel lost to a degree. Yes, I understood what I was supposed to do...sell. Go business to business with leads provided. Only bad thing is print is being phased out due to the internet. I can see where the "Baby-boomers" still use the yellow pages but at the same time if they are business savvy they will also use the internet. TLP does have a GO'N'Find app powered by Google...but it is it's own app...if it were powered by Google's regular search it would be easier to sell. Compared to the larger yellow page books out there, it does seem that TLP's prices are very comparable. The bad thing is when making the contracts out and inputting the information on the contract if it is undersold which I wasn't told about during training the commission you were expecting never transpired. I was on the Tier 1 compensation plan which is $400.00 a week. Then I switched to straight commission. If you make no sales then you do not get paid. Leads are provided for you and renewal contracts but it is difficult to sell them and re-sell them when the price increases...if it were the 5% they wanted for increases no problem, but when the increases they wanted were 234% and higher then even if you did sell the new contract at a 25% mark up then you would only make 5% instead of 20% commission. Positive note is you are paid weekly. I really enjoyed my co-workers...the manager is a very nice guy but didn't reallymore... look over your contracts to make sure they were completely correct so you wouldn't have charge backs/under sold contracts and so on. I feel like TLP still owes me money on contracts I sold and made them money. I worked day in and day out and drove all over...to me not being reimbursed some sort of gas is idiotic...so I guess I'm an idiot for accepting the job...so be it...but I feel like everything I learned or was taught was incorrect...I was not paid on trades...no one said that trades had to have money attached to the contract to be paid...I was told the ladder...so If I made a trade worth $1200.00 I should have been paid on the $1200.00. There also wasn't food trade when I went out to the locations I was assigned to as well as over night places to stay either...I was informed during training that there were plenty of both...LIE! Hardest part of the job is staying overnight somewhere when your married and not having your spouse with you...most enjoyable part of the job is making your own schedule. I learned that if you don't have an out going personality even if you do work hard to convey your message to sell advertising that you will not succeed. This is a prefect job for a younger or older person with no immediate family...i.e. Kids, being married and so on.less
Book Manager (Current Employee) – Salt Lake City, UT – May 24, 2013
Another notch for my advertising back ground..phone books. Became manager withing 7 months. Business to business selling and managing accounts. Also manage sales team, keep them close to each other because this job requires traveling most of the time.
too much traveling away from home, overall benefits are very poor
Outside Sales (Former Employee) – Coeur d' Alene – May 9, 2013
Run far far away from this company!!!! I typically never have anything negative to say about a company as you can make anything productive with hard work..... Expect for the local pages. I was hired and informed I was to start working the city I lived and after might travel to a town 50 miles from where I lived. Once out in the field I was told “we have to finish this book" it will only take a few days. So I traveled for 4 weeks in blizzard conditions 50 miles each way. The down part was I was only given 5 all ready worked leads per day. I voiced my frustrations and then was taken off tiered commission.
The regional manager was horribly rude and disrespectful and in my short time with TLP, they lost everyone in our area and we had some top notch people. I would run far as you will spend more money than you will ever make!
Sales rep (Current Employee) – Utah – April 8, 2013
I am a 5 year employee and have worked in several departments for this company, including inside and outside sales. Yes there is travel associated with being an outside sales rep but isn’t that kind of the point of being an "Outside rep". I think it is safe to assume that those writing negative reviews of this company simply cannot sell. It’s a great product that offers not only a benefit to its customers but also a significant return on their investment. In terms of income, my average paychecks are $4,000. If this sounds good to you, they are usually hiring.
Outside Sales (Former Employee) – Port Townsend, Wa – May 1, 2012
Stay as far away from this company as you can. They will send you over 500 miles from home, with "D" rate lodging, if you're lucky. They use you for 2-4 weeks, then bring in their so-called managers to sign and close contracts, where by, those people benefit from your hard work by taking your commissions. They charge for training materials, and after they switch and bait, they charge you for the airfare to training. If you get hired for say West Coast regions, expect to travel over 500 miles on your dime.