Front Desk Representative
The Madison Concourse Hotel - Madison, WI

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The Madison Concourse Hotel has a rare opening for a member of our Front Desk Team. We are looking for someone who is a hard-working, highly-motivated individual with exceptional customer service skills for a full time Front Desk position.

Our Front Desk Representatives are the first contact many of our guests have with the Hotel. The Front Desk Staff are responsible for maintaining and promoting hospitality at all times: welcoming and serving guests in a courteous, efficient and friendly manner, both face to face and on the phone. As part of this job, this individual is required to: demonstrate good computer skills, accurately handle cash and charges, have the ability to problem solve, stand for long periods of time, present a friendly, outgoing, energetic and guest service oriented demeanor. The Front Desk Representatives are responsible for checking in/checking out the guest and taking care of all guest needs.
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This position will be 4-5 shifts per week. Shifts between 7AM-3PM and 3PM-11PM. Must be flexible to include weekends and holidays. Knowledge of the Madison area and attractions strongly preferred.

Applicants with a customer service background are strongly preferred. Outgoing, pleasant personality a must!

The Madison Concourse Hotel is Madison's premier hotel located in downtown near State Street and the State Capitol Building. We offer great benefits including health insurance, free parking and employe meals and more.

The Madison Concourse Hotel is an EEO/AA/M/F/D/V employer.

You can apply online at https://home.eease.adp.com/recruit/?id=4428921 or visit our website at concoursehotel.com/employment.


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