LTCFS Operations Specialist, Madison, WI - May 13, 2016
I had the opportunity to work in multiple positions. They were always willing for me to take the next step/challenge and provided full support for a wonderful learning experience over five years. I learned case management, utilizing community supports for individuals in the IRIS program, managing the Incident reporting process and meeting with DHS monthly, data audits for various individuals in the office, provided statistics on incident reporting to DHS, assess if there has been a change in medical condition for individuals in the IRIS Program. Management was great. They are patient and provide a lot of knowledge to do my job successfully. My coworkers are great, too. It is such a wonderful environment and culture. Hardest part of the job are the LTCFS audits. It is very important to perform that job at 100% accurate, as it has a significant affect on teaching Screeners to complete the LTCFS accurately. The most enjoyable part of the job was the statistics mentioned earlier.