Research and end to end customer service replying to e-mails and research for internal departments and external customer
Pros: discount travel perks
Cons: equipment problems that would slow down daily production
Follow through on special projects and meet daily goals. • Train, coach and mentor staff to ensure smooth adoption of new programs. Work directly with internal departments, clients and management to achieve company objectives.
Monitor daily activities of 17 customer support team members.3rd shift team printing tickets