Great people to work with
Supervisor (Former Employee) – Duluth, GA – February 24, 2015
There is no typical day within a Call Center environment because every day is different from the other. We make our clients our number one priority and provide excellent customer service to them. I learned how to be a team player,patience, understanding, and how to get the job done to the best of my ability. My manager(s) tried there best to give me the necessary tools to get my job done and provided leadership. My co-workers were all wonderful and great team players. The hardest part of my job was realizing that some days you can't get everything done on your to-do list no matter how many hours you worked. You just have to prioritize by deadlines. The most enjoyable part of my job was the people interaction on a day to day basis and definitely the feeling of fulfillment knowing I was able to help someone whether it was my agent that reported directly to me, a member on the phone, or a client.