Find companies:
The Myers Group
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
19 reviews

The Myers Group Employer Reviews

Company Attributes

  • Job Work/Life Balance
  • Compensation/Benefits
  • Job Security/Advancement
  • Management
  • Job Culture
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
an experience
Inbound/Outbound Healthcare CATI-Interviewer (Current Employee), Duluth, GAMay 6, 2014
Pros: friendly atmosphere
Cons: critique on every minute of the day
A Family company working with the public lots. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
AWESOME
Cati Call Center Rep (Former Employee), Snellville, GAApril 4, 2014
The Myers Group was just down right AWESOME, Very fun exciting work place, a days work consisted of giving calls to insurance holders to assure customer satisfaction.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
n/a
CATI (Current Employee), Duluth, GAMarch 11, 2014
All is well just Gwinnett and Marta transit aren't too reliable at the moment this is the best job and easy as well gives you the opportunity to really advance with your skills
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Decent place to work
Call Center Interviewer (Former Employee), Duluth, GAFebruary 24, 2014
Pros: performance incentives for gift cards and free meals
Cons: involuntary times off due to low call volumn.
Receive call via auto dialer in order to conduct patient surveys regarding recent visit to medical provider.

A lot of incentives and times of free refreshments for employees.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Entry level job for a student
Call Center Agent (Current Employee), Duluth, GAJanuary 29, 2014
Alright job. They have great parties.Decent job for a student.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
okay company to work for .
call center agent (Current Employee), Duluth,gaJanuary 16, 2014
Pros: company parties, gifts, rewards
Cons: short breaks, pay, rules that don't apply to everyone, favortism
the pay sucks but the job is easy. they expect a lot out of you but pay you less than what you what you deserve compared to most call centers. the staff shows favoritism so be careful who you get in trouble with or you will fired immediately! they come up with new rules all the time that everyone doesn't follow due to favoritism so just make sure your – more... doing what your suppose to do. – less
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
A team oriented company with employees with strong work ethics
Operations Manager, Facilities (Current Employee), Duluth, GANovember 12, 2013
We have a great activity board that coordinates activities for the staff. The board often consists of staff, managers and often directors that work together as a team to create successful events for the company.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Good hours poor management
Computer Assisted Telephone Interviewer (Former Employee), Duluth, GAOctober 26, 2013
Pros: bonuses for your work
Cons: they deducted money put of your pay for everything
The days at work were long and boring very repetitive. You made calls all day and did boring surveys.

I learned patience and proper phone etiquette.

Management sucked, the supervisors were all girls and they were all friends. So if one didn't like you they all didn't like you.

My co-workers were great, we all basically went to the same high school.

Hardest – more... part of the job was trying to stay awake.

The most enjoyable part was the lunch breaks and being able to leave. – less
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great place to expand knowledge in Healthcare Setting
CATI Telephone Interviewer (Current Employee), Duluth GaSeptember 18, 2013
Pros: healthcare knowledge and programs stable environment
Cons: 30 minutes lunch for a 8hour shift.
I have had a good experience since my employment with this company. I enjoy working for the Myers Group because it is a stable company and there is opportunity for anyone that wants to advance within. I am happy to have gained the experience with the healthcare programs as well as the experience working in a healthcare office.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Effective and Efficient
Telemarketer (Former Employee), Duluth, GAJuly 3, 2013
Pros: building friendships with co-workers
Cons: extremely long healthcare surveys
A typical day at work would be to make numerous calls to people with health insurance to complete satisfaction surveys. I learned how a call center environment works and how to effectively and efficiently manage my time. The hardest part of my job was to be talked to by some customers very rudely. The most enjoyable part of the job was being with new – more... friends and talking with new people everyday. – less
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Helping others to understand healthcare benefits
Computer Assisted Telephone Interviewer (Former Employee), Duluth, GAMay 19, 2013
Conducting surveys including accurately recording responses and using refusal avoidance techniques to ensure each contact is converted to a complete.
Provide detailed information to patients ensuring their understanding of Wellcare Health Plans
Outbound Enrollment and Verification Calls to New Enrollees
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
consistent work enviroment
Telephone Interviewer (Current Employee), Duluth, GAJanuary 8, 2013
Pros: consistent
Cons: pay and professionalism
I learned a lot about client systems at the job and the job is very flexible for people who are in school or have other jobs and the scheduled shifts are very consistent
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
A call center with an easy-going environment and good work.
Interviewer (Former Employee), Snellville, GADecember 4, 2012
Pros: good people, free snacks, great hours, ability to put in overtime
A typical day at the Myers Group was spent at a cubicle with a headset surveying clients about healthcare. Many other co-workers were around and the environment was easy-going. Both management and my co-workers were very friendly. The hardest part was dealing with difficult clients and always meeting quota. The most enjoyable part of the job is that – more... the job is easy and the environment and good people make the day go by extremely fast. – less
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
A very professional and productive place to work.
Computer Assisted Telephone Interviewer (Current Employee), Duluth, GAAugust 2, 2012
Pros: n/a
Cons: n/a
On a typical day of work at The Myers Group I assisted several product lines. I learned how to set up doctor's appointment through the phone with doctors offices and patients. I also learned how to update information for Medicaid members, place orders for ID cards, and change their Primary Care Providers in Excely's. I was really closed with my management – more... team. I was comfortable with going to speak with anyone of the team about any sitiaution or problem I may have had. Overall, the most enjoyable part of my job was my staff and getting to learn new task quickly. – less
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Productive job
Call Center Telephone Interviewer (Former Employee), Duluth, GAJuly 26, 2012
Everyone is pretty diverse and friendly. Its a fun place to work at because they try to make it fun for the employees, in which they do a good job in it.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Call center, great employees
Interviewer (Current Employee), Duluth, GAMay 31, 2012
Call varies people and business around the country, asking them to participate in a satisfaction survey. I have learned to be patient with people. The hardest part of the job is dealing with hostile people. The most enjoyable part of the job is my co-workers
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great Family Oriented company to work for
Quality Assistant (Current Employee), Duluth, GAMarch 23, 2012
Pros: always busy, productive, growing
Wonderful, interactive working environment. I loved the opportunity to expand your knowledge and the chance to learn new things. I learned alot about QA and Compliance Audits.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Not as pleasant experience
Duluth, GA (Former Employee), Computer AssistedTtelephone InterviewerNovember 10, 2011
Very disorganized place to work, managers and supervisors not well organized and the salary was not good at all

Antwon90 – January 6, 2013

I loved working with the people at The Myers Group but the pay SUCKS! There is a lot of favoritism that goes on. You will find that a lot of relatives work together. Finding growth with the company is slim to none. If you not related you not getting nowhere. They treat you like children and watch you all day like kindergarteners.