Customer Service Representative (Former Employee), Philadelphia, PA – October 15, 2013
Pros: every friday free pizza
Relax and laid back environment especially being in the call center. The managers often show appreciation towards the employees. Security is the only thing that would be a worrisome. One day your in and the next hour you could be gone.
Highly ineffective communication in an incredibly negative atmosphere
Manager (Former Employee), Philadelphia, PA – June 14, 2013
I learned what not to do in the short time I was with this company. The lack of process and the completely ineffective, virtually non-existent communication led to an exceptionally negative atmosphere. Morale is exceptionally low. It is perfectly acceptable to completely refuse to communicate in any way with other team mates and management asks the – more... rest of the team to bend to and accommodate this unprofessional behavior. Culturally, the worst experience I've had in any company I've worked for and it starts at the top, executives right down to line level staff.
Every experience is a learning experience and this has taught me more of what to look for in a cultural fit from a copany. If your team members refuse to communicate and just are not team players - and that is acceptable, keep looking. Something better is out there. – less