Clients are amazing, management... not so much...
Direct Support Professional (Former Employee) – Bronx, NY – October 24, 2016
Enjoyed working there because of clients but management was a joke... or non existent. They were overworked therefore we were overworked. At the end of the year, after all your work, you're given a mug and a speech at a Christmas party. A nurse is "available" but direct care support does most of that sort of work for a fraction of what a nurse is paid. Overall, at the end of the day, it's a lot of work, but the clients make the shenanigans worth it... wish it paid more. Also, when I worked there, the amount of hiring and firing was ridiculous, lots of favoritism and such going on...
Benefits, clients are a joy
No breaks, mandatory shifts due to being understaffed, management unorganized