The New York Times Employee Reviews

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Decent place to work for the area.
APAC Customer Service (Former Employee) –  Davenport, IAOctober 6, 2017
Lots of room for advancing in positions. Not so much in pay. I was promoted four times while working at APAC and only received fifty cents in raises. And all of the job worth getting are locked in by people who have been there for ages, who seemingly have no want to progress themselves. It's gridlock.

That aside, if you don't mind customer service, you'll love this place! The co-workers are amazing, most of the time. I even met a few life long friends there. They regularly order lunch in, and even if they don't there's always some company catering in the cafe. The hours are semi-flexible "1st shift or late 1st shift." And there's always incentives for exceptional work. (Like gift cards and such.) Halloween contests, etc.
Pros
Good community, great lunch, lots of opportunities to get off the call floor.
Cons
Not much room to make any actual money in the long run.
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Flexible
Inserter (Former Employee) –  Gainesville, FLSeptember 20, 2017
The flexible work hours and ability to take time off when necessary was certainly a plus for a secondary position. It a great job for supplemental income.
Pros
Flexible
Cons
Low Pay
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Nyt a-ok
Systems Analyst (Former Employee) –  New York, NYSeptember 18, 2017
The Times was a nice place to work. I was originally part of a Union, which is unusual for a Tech job, but was transitioned out of the Union. About a year later I lost the job.
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A great place to work
Contributing Writer, Editor and Producer (Current Employee) –  New York, NYSeptember 11, 2017
If I had to write a review of the New York Times as an employer, I probably would not choose to do it here — but the site must be served! So — well, it really is the best newspaper on the planet. Is the internal culture perfect? No, but they do a pretty great job considering the economic and political climate.
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Good place to work
Profitability Analyst (Former Employee) –  New York, NYAugust 30, 2017
The company was a good place to work. The demands of the job were reasonable, the pay was progressive at the time. It has been 20 years since I worked there, so I don't know the current environment.
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Great experience
MARKETING CONSULTANT (Former Employee) –  New York, NYAugust 14, 2017
I was a marketing consultant here for two consecutive summers. More often than not, job was quite challenging and it was nice to be part of such a multi-faceted company and team
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Great work environment
Indexer (Former Employee) –  New York, NYAugust 12, 2017
I really liked working here--I learned a lot from my managers who were both knowledgeable and approachable. Corporate culture varies from casual to blue collar depending on which department you end up working in.
Pros
Large multi-media company with many different positions and growth opportunities
Cons
Company is dealing with downturn that is affecting print media industry.
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It wasn't the worse place to work if you like a call center environment.
Client Services Rep (Former Employee) –  Greensboro, NCAugust 7, 2017
After training you are equipment with enough knowledge to do your job for the most part. Some things you do need to get management for just because it is a limit of what you can do. This makes something simple turn into a project when it is hard to get management to assist you.
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Great place to work
Billing Agent, Customer Care Representative (Former Employee) –  Davenport, IAAugust 5, 2017
Excellent company, supportive management, plentiful training opportunities, work place culture is positive, most enjoyable part of the job is helping the customer.
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The New York Times
Inside Advertising Sales Representative (Former Employee) –  New York, NYJuly 26, 2017
The New York Times is a thriving media company. This company continues to strive to keep abreast with technology, social media, and the opportunities its external competitors offer both in newsprint and digital.
Pros
Good Compensation
Cons
Management
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This media company continues to keep abreast with the ever changing market.
Advertising Account Managemnt (Former Employee) –  New York, NYJuly 19, 2017
The New York Times is an innovative company that continues to strive to keep abreast with technology in an effort to benefit from the external opportunities and growing social media sectors.
Pros
Good compensation and benefits
Cons
Union
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Fast-paced workplace, but no love for editors
Intern (Current Employee) –  New York, NYJuly 12, 2017
I work in the newsroom. The job itself is great; it's where many journalists strive to be in their careers. I just have an issue with the recent copy editor buyouts/layoffs.
Pros
Incredible building, great communication
Cons
Questionable newsroom management
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Leadership
Inventory Manager - Video (Former Employee) –  New York, NYJuly 12, 2017
There is very little to no direction for new employees. Employees are set up to fail. The culture is more relaxed than I would of thought which is one small plus.
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Productive and fun place to work
Sales Manager, Corporate Digital Solution (Current Employee) –  Estero, FLJuly 11, 2017
The job required travel once a month and was in the process of increasing, due to increase sales volume and quotas.

The culture was fun and innovative.
Pros
Travel to great cities
Cons
Increased travel expectations
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Culture Vultures
Campaign Manager (Former Employee) –  New York, NYJuly 5, 2017
NYT has been struggling under "new" management. The money driven bottom line chasing leaders have been sucking the life of the company for far too long. It is a buyout party over there and not great at all for the work environment.
Pros
onsite cafeteria and great health benefits.
Cons
work-life balance and only hiring-up with a "certain type"
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competitive environment, fascinating work, but constant reinvention
Writer • Editor • Digital Strategist (Current Employee) –  New York, NYJune 20, 2017
A lack of a cohesive vision among leadership has been brutal on senior managers in the newsroom. The digital reorganization was led by traditional print editors who lack the knowledge to accurately assess the talent pool and needs of the newsroom.
Pros
incredible reservoir talent and work ethic
Cons
very poor management. lack of mentoring and development.
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Business/Data Analyst
Business/Data Analyst (Former Employee) –  New York, NYJune 20, 2017
Great company to work at. Excellent company culture. Performed required tasks of a Business/Data Analyst and assisted the Marketing Operations team. Overall wonderful and pleasant experience.
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Fun Selling atmosphere - Great advertising products
Classified Account Executive (Former Employee) –  Lakeland, FLJune 14, 2017
Sold all advertising products offered by The Ledger while maintaining long term customer relationships. Met assigned revenue numbers and strategic product goals. Prospected for new business daily and competitive media calls. Developed each account to its maximum potential. Assisted in establishing goals and advertising strategies, handled all customer service complaints, returns and exchanged. Prepared daily financial reports.
Best part of the job was the relationships built and the end result of seeing a client profit from the ads.
The most unenjoyably part of the job was reports.
Pros
Great working astmosphere
Cons
No cons
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The right coworkers make it fun
Staff Editor (Current Employee) –  New York, NYJune 13, 2017
I had the pleasure of working under two fantastic supervisors who were accommodating when personal situations arose that may have caused me to have to leave early or set up a regular day or two to work from home.

I learned a lot under my first supervisor and enjoyed working for her. In general, on both desks where I've worked, we knew when to buckle down, but we also knew how to have fun.

The hardest part of the job, undoubtedly, is writing "Timesean" headlines, a process that is now changing. The most enjoyable is the satisfaction of delivering an article to readers that is clear and as concise as possible.

The "boots on the ground" managers are as open as they can possibly be. Upper management, on the the other hand, is opaque. Sometimes you have to read between the lines about the direction in which the company is going.
Pros
Snack cart provided daily in the afternoons, collegial coworkers
Cons
Hard to move around in the company without knowing the "right" people
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Good company to retire at or stepping-stone
Jr. Software Engineer (Current Employee) –  New York, NYJune 4, 2017
Best way to get a promotion is leave and come back.

Otherwise great place, middle management is great and chill, upper management is blind and doesn't understand the needs of the lower-downs, and feels very corporate-y.

Great and cool people, and won't be overworked.
Pros
No uptight HR afaik
Cons
No Free Food
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Overall rating

4.0
Based on 140 reviews
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Ratings by category

Work/Life Balance
3.9
Compensation/Benefits
3.9
Job Security/Advancement
3.4
Management
3.6
Culture
3.9