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The North Face
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20 reviews

The North Face Employer Reviews

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Compensation/Benefits
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Productive work environment that brings out the best of your sales skills
Sales Associate (Current Employee), Pleasant Prairie, WI – April 10, 2013
At The North Face you come in and check in with a manager and they tell you what section you are in, in the store and what your sales goal is for the day. Immediately you go out onto the sales floor and ask customers if they are looking for a product in particular, or if they are finding everything alright and follow our summit sales steps with the – more... customer and be able to explain different technologies in our products. Throughout the day sales associates also need to greet customers, check fitting rooms, work at the cash register when needed, and re-stock the sales floor when needed. I have learned a lot working at The North Face. They teach you how to set up proper sales displays and how to help customers with purchases in anyway possible. The hardest part about working at an outlet store is finding an alternative solution to a customer's request for a specific product. But it is always rewarding when a customer is walking out of the store thanking you for helping them. It also helps when I can rely on my co-workers to help different customers or even help me when I am not able to find a solution. It becomes very frustrating when you come across that co-worker that doesn't want to do any work, it makes work more difficult and I don't like it when it affects the customers too. – less
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fun place to work, especially if you love outdoors
PC Administrator (Former Employee), San Leandro, CA – April 3, 2013
nightly backup runs and tape handling, report distribution, decollating paper work, support printers, cabling, and phone lines, learned how to install data lines
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West coast sales rep agency, great working environment!
Key Account Sales Manager (Current Employee), Seattle WA – April 1, 2013
Pros: flexible schedule, work from home day, great work environment
Cons: lack of benefits, reached a salary threshold in 2012
I have been promoted from within the company for the past 5 years, and am now the Key Account Sales Manager for Women's Active. I work with a team of 4 on the Nordstrom team. I work with a wonderful team, who supports each other and works to help grow the Nordstrom business at a healthy pace.
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Industry leader, and an amazing company for any outdoor gear head
Assistant Manager, Salt Lake City Retail Location (Former Employee), Salt Lake City, UT – January 24, 2013
Pros: tnf is an innovative, industry leader in all aspects of the products they produce
Cons: the company is too big, and is counterproductive in making decisions due to its size
o Assisting Store Manager to oversee the daily operations of the store to maximize sales and profits by taking ownership and responsibility for all weekly and monthly sales goals while coaching sales associates and assisting in achieving their personal sales goals
o Ensures compliance of employees with established security, sales, personnel and record – more... keeping policies and procedures
o Assists the Store Manager in hiring, disciplining and terminating employees in compliance with company policies and procedures.
o In Store Managers absence, participates in the weekly management team conference call. Prepares and communicates his or her store’s progress and plans for the upcoming week. Communicates information from this meeting to employees of the store.
o Assisting management team in compiling and documenting all end of month trends and statistics
o Monitors and evaluates sales training program on a monthly basis. Obtains knowledge of all staff members’ abilities to better their selling skills and facilitate the review process. Monitors employees’ progress and address it accordingly.
o Enhancing company exposure through local and national charity/marketing events – less
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Great sustainable values and vacation benefits
Store Manager (Former Employee), Saint Paul, MN – January 22, 2013
The North Face has a dedication to sustainable values to support the outdoors. They also offer a vacation benefit that promotes a work / life balance. This benefits the company because employees are able to use their vacation adventures as examples when they sell the product.

Relocation benefits could be better. They only cover a flat $10,000 that – more... is taxed so you get around $6,000 to $7,000 for moving expenses. This is great if someone is single and does not own a home. So the policy is slanted towards single people. – less
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Busy an interesting place to work. Work with a lot of different people an great customers.
Sales Associate (Current Employee), Central Valley, NY – December 17, 2012
It can be difficult if you have a hard time with busy traffic an constant customers.
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Great Place to Work
Product Developer (Current Employee), Alameda, CA – November 6, 2012
Pros: trip activities
Cons: bom is too much work
Great Place to Work. Great Team. Definitely recommend it. Love the activities provided. Beautiful location.
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lost in translation
Sales Associate (Former Employee), New York, NY – August 7, 2012
Pros: example: free lunches, etc.
Cons: example: short breaks, healthcare, etc.
The NorthFace was great at first. After a few years things began to go south. The new managers made it difficult to communicate your needs.
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Example: Productive and fun workplace with ping pong table
Sales/Stock Manger (Former Employee), White Plains, NY – August 5, 2012
Pros: every 8 hours we work would add 1hr to your vaction.
Cons: when a co-worker is late.
- 8-4pm
- Everything about outdoors sporting good.
- Management were good.
- Co-workers were good.
- Setting the floor for a sale.
- Being around good people.
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fun workplace
Sales Associate (Former Employee), New York, NY – August 2, 2012
different shifts with different co workers, always positive and motivated. i learned whats really needed for cold trips and very cold climates. there wasnt no hard part of the job.
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A fun place for only college students to work
Exploration Guide (Current Employee), Chicago, IL – August 2, 2012
If part time, expect to get no hours. If full time, expect to be overworked. If management, expect to babysit everyone.
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Great Company
Executive Assistant/Marketing Coordinator (Current Employee), San Leandro, CA – July 21, 2012
Pros: great people!
Cons: difficult to advance even within position.
I have the best co-workers. They are extremely supportive. One of the best parts of the job was getting to meet athletes that I would never have met otherwise. The North Face has the most amazing athletes.
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Ok place to work
Sales Associate (Former Employee), New York, NY – July 3, 2012
Working at the north face is ok. There is not much room to move up and hours are really not that great. The best time to work for this company is the winter since that is their peak season.
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great place
Customer Service Representative (Former Employee), Appleton Wi – June 18, 2012
Pros: atomsphere
Cons: pay.. job scruity
pay is a bit low..... Ecom division was a fun job laid back and relaxed
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good company with great products
Sales Associate (Former Employee), Chicago, IL – June 1, 2012
If you like retail sales and the outdoors this is a great company to work for. Pay in Management is good but not so much down the chain. Full time people do get great health care
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fun environment
Stock Supervisor (Former Employee), Orlando, FL – April 17, 2012
Pros: enough staff
Cons: managemen barely helped
typical day consisted of receiving 80-200 boxes per day although enough staff was provided the amount of space availabe to work in was limited
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Great values
Stock Supervisor (Former Employee), New York, NY – April 15, 2012
Pros: discount
The company is great but the pay and hours can be discouraging for a professional
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very busy retail enviroment set in NYC
Assistant Manager (Former Employee), NY NY – January 7, 2012
A great company to work for. A very large store staff. Sale incentives push everyone to sell their hearts out. Great bonus program. Love the outdoors!
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Stress free environment
Store Supervisor (Current Employee), Dubai, UAE – August 7, 2012
Pros: none so far
Cons: no health benefits, no salary increase.
A typical day at work, I consider it fair not so busy but still incentive is there at the end of the month. I've learn too many things, as I am assigned in the concept store so most of the day I am doing everything. The most enjoyable part of the job is that all of my colleagues are friendly & they are easy to deal with even though we come from different – more... places & culture. – less
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Trabajo cansador pero muy remunerativo
Vendedor de indumentaria deportiva especializada (Former Employee), Vendedor – September 12, 2012
Desde que llego atiendo a los clientes explicandoles la calidad del producto a vender o al cual el este interesado, lo acompaño en la compra hasta que termine, paso por la caja, le cobro y le entrego su compra en una bolsa. Aprendi mucho sobre ropa, telas, son muchisimas horas de trabajo y no te da tiempo a nada, y no suelen respetar tus horarios pero – more... se gana muy buen sueldo y tenes la comidad de la ropa que te brindan, la calidad de poder comer o beber agua en cualquier momento en el deposito pero nunca dejando tu trabajo de lado. – less
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About The North Face

VF Outdoor (doing business as The North Face) wants its customers to take a hike -- or take a stab at climbing Mount Everest. A – Read more