You can never get a straight answer from upper management. I always got , "it's going to get worse before it gets better." It never did get better. During my time there they went through 3 front office managers, 5 back office managers, outsourced the medical records department, and so much more. If you request days off you have to find your own coverage. If you put your notice in depending on what department you worked in you were walked out within hours. But then if you didn't fulfill the 2 weeks for non clinical staff, or 4 weeks notice for clinical staff they would not pay you out your PTO. If you do apply for this company ask for a copy of the "handbook" prior to accepting the position.
Upper management has no medical experience. They are not around when you need help. Poor training of new employees. Doctors are great, but I'm glad I no longer work there.
The most stressful thing about working for toca is you're constantly doing a 3 mans job. There is no help from management, doctors are great but you're constantly being over worked.
Models managers that don't know their left hand from their right hand. No lunch, poor pay, no training, being disrespected is their motto
Answered - Manager (Current Employee) - Phoenix, AZ
Management they tell the doctors one thing and do another and don't communicate truthfully with the doctors.. don't know why I'm wasting my time with this mostly won't change anything hopefully someone will see this and run if they are thinking of applying. #bringtammyandteresa
Answered - Surgery Scheduler (Current Employee) - Phoenix, AZ
Management for front/back offices. HR recent choices for newly hired employees with no medical experience.