Assistant Operations Manager
The Parking Spot - Houston, TX

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Title: Assistant Manager

Reports to: General or Area Manager

Company: TPS Parking Management, LLC

Hours: Sunday, Monday, Tuesday, Wednesday, Thursday: 4pm- 12am

Position Summary:

Responsible for assisting the General or Area Manager in the day-to-day operations of a facility. Rotates between three locations.

Key Responsibilities:

  • Oversees the physical condition and appearance for the facility and fleet
  • Monitors the performance of employees within a shift to assure operational standards are met
  • Trains employees to perform their specific responsibilities
  • Completes assigned projects relating to operational improvements, maintenance and shuttle repair
  • Successfully handles any and all customer service issues that may arise
  • Assures that all employees, on a particular shift, follow all company policies and procedures as set forth in the Employee Handbook
  • Follows all company policies and procedures as set forth in the Employee Handbook and Gold Standards
  • Performs additional duties as reasonably requested by Management

Knowledge, Skills & Experience Required:

  • A four-year college degree
  • Ability to work a varied and flexible schedule
  • Ability to prioritize work
  • Excellent English communication (verbal / written) and interpersonal skills
  • Strong analytical skills to gather and summarize data for reports
  • Commitment to co-worker and customer safety
  • A solid employment record and previous customer service experience preferred
  • Ability to promptly follow directions
  • Valid driver’s license
  • Successful completion of company training modules
  • Must be able to maintain a smile and courteous disposition toward external and internal customers

Salary: $34,000-$38,000, based on experience


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