The Pep Boys - Manny, Moe & Jack Employee Reviews

Found 1,279 reviews matching the search
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Everyday is a new challenge
Service Manager/Technician (Current Employee) –  Baldwin, NYJune 9, 2017
The Pepboys fleet is as good as it gets and its great for those who are above the store level.
They don't have to deal with challenging people on a daily basis.
Pros
Employee discount
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Great team!
Commercial Accounts Assistant Manager (Current Employee) –  Las Vegas, NVJune 8, 2017
The environment is great but the pay is a little lacking. I have noticed that it is hard to keep quality staff due to non-competitive wages and benefits.
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On the road again
Driver (Former Employee) –  Philadelphia, PAJune 8, 2017
I was happiest when assisting customers. The downside was that there were logistical issues and it could be a nightmare at times. As a part-time employee you took whatever you got in hours.
Pros
Freedom of the road.
Cons
Logistical issues.
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High moving environment
Service Manager/Technician (Current Employee) –  Pleasant Hill, CAJune 7, 2017
Long hours no formal training for management only in form of computer modules
Good place to start gaining experience
Hiring process is more difficult than most places
Online system needs better improvement
Mechanics need better pay
Pros
Good pay
Cons
Short or no brakes
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learned vehicles
Service Advisor/Assistant Supervisor (Former Employee) –  North Hollywood, CAJune 7, 2017
I enjoyed competing with other writers in our daily sales, enjoyed earning a monthly bonus because our sales exceeded the previous years monthly sales
Pros
knowlege of vehicles
Cons
dirty job, shorts breaks
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A lot of changes
Assistant Manager (Current Employee) –  Lindenhurst, NYJune 5, 2017
guaranteed hours, room for growth. company has been sold there are a lot of changes to come that no one knows what the future holds. Sometimes overworked and understaffed but manageable.
Pros
benefits, pto
Cons
job security
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Productive
Auto parts (Former Employee) –  Germantown, MDJune 5, 2017
Me gusta ayudar alas personas hacer sentir bien ..aprendi mucho muy bien lugar trabajar. ...hacer venta cobrar muy bien lugar trabajar ...aprwndi a cobrar usar el teléfono ha vender
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Fun Environment working together
Local Parts Delivery Driver (Former Employee) –  Coral Springs, FLJune 4, 2017
There was a good work environment, pretty laid back. I enjoyed working here because on busy days you have a lot to do and there are many different tasks to be done if you need a break from what you are doing.
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Good place
Automotive technician (Current Employee) –  Orlando, FLJune 2, 2017
Good place to get car serviced and great place to work. if you are a mechanic starting in the world this is a great place they pay for you to take all your classes and become Certified and lots of training opportunities.
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fast pace workflow
General Service Technician (Former Employee) –  Los Angeles, CAJune 1, 2017
theres is always work you will be busy always looking for people to move up. the people are very nice although customers can be a handful so perfection is a must in order for no headaches
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Was a good place to work
Parts Specialist (Current Employee) –  CaliforniaJune 1, 2017
1. so little staffing the mangers work alone most of the day doing everything
2. full time people complain of poor and expensive healthcare
3. ridiculous hair follicle drug test to get a 20 hr/week, minimum wage, part time job
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Not the best work place
Commercial Driver (Current Employee) –  Buffalo, NYMay 31, 2017
I don't find this to be a good place to work. The management doesn't really care the employees at my store are miserable and it is a bad culture to work in.
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a joke
Service Tech (Former Employee) –  nyMay 30, 2017
Senior managers are a joke, they want you to pay for you to work on your own car. A serious cleansing from the CEO on down is needed. There is no educating new or veteran tech. Youtube will be your best teacher.
Pros
none
Cons
its a con
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Auto Body
Mechanic (Former Employee) –  San Leandro, CAMay 29, 2017
constant work day. Meet lots of customers and learn something new everyday. Love troubleshooting different issues and making customers happy with my work
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great place for advancement
First Assistant Manager (Former Employee) –  Bakersfield, CAMay 28, 2017
as a manger there it was a great place to work for no complaints to talk about I just wished the company was like it was in the 90"s
growing stronger.
Pros
advancements
Cons
long hours
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standy but slow work flow
Technician (Former Employee) –  Fresno, CAMay 26, 2017
I've work there for eight years, there no advancement, not good place to work if you are try to claim corporate latter, manager were unfair and had their favorites and only give other horrible work order and repair.
Pros
none
Cons
everything there is horrible
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Mechanic
Mechanic (Former Employee) –  Inglewood, CAMay 26, 2017
Inspect vehicles for damage and record findings so that necessary repairs can be made
Troubleshoot fuel, ignition, and emissions control systems, using electronic testing equipment
Repair, overhaul, or adjust automobile brake systems
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Working
Automotive Technician (Current Employee) –  Dover, DEMay 26, 2017
Money hungry that is all. You work underpaid not enough hours not appreciate it. I am not happy unsafe conditions people breathing people walking all over your back constantly hounding you to find things wrong with the car.
Pros
None
Cons
None
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small growth opportunites
Commercial Driver/Parts Sales Associate (Former Employee) –  Woodbridge, VAMay 24, 2017
Really was looking forward to getting my promised raised. I ran over the counter operations as well as commercial driver position. Pepboys is not a promising company; felt unappreciated.
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good mechanic job
General Service Technician (Former Employee) –  Pittsburgh, PAMay 23, 2017
It is a good job for a mechanic because you work by yourself a lot plus you can get commission if you make a sale. If the opportunity arises then you can sell tires you will get a commission for that sale.
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Overall rating

3.4
Based on 1,282 reviews
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Ratings by category

Work/Life Balance
3.3
Compensation/Benefits
3.0
Job Security/Advancement
3.0
Management
3.1
Culture
3.3