Pros: the feeling you get when you leave
Cons: the feeling you get when you have to go back
If you love to lie to sick people, take money upfront that isn't calculated correctly, work 12 hour shifts with a 15 minute break (if you're lucky), get reprimanded for nothing you've done, hear lies from management daily, work with new people continuously because they can't stay staffed, and work over-time without getting paid for it, then this is the place for YOU!!
All you have to do is look up the history on indeed for The Primary Care Center, and you will see that they have 11 jobs posted continuously, because they can't keep staff for more than 3 to 6 months.
The "manager" spends 50% of her time on the job interviewing, hiring and "training", which is a joke, because your co-workers will train you more than she will.
NO ONE likes it there, and within your first few weeks, you will hear and see it for yourself.
There are no raises before a year, no appreciation for staff, and the practice is certainly not centered around helping patients.
The owner/MD has no manners and treats you like the subordinate that you are, in the most rude manner, and in front of patients.
You are not allowed to have anything to drink with you while you are working, including water, and never have the time to go to the break room to drink, because you are so overwhelmed with work. Hope you don't get dehydrated too easily. And if you do, I hope you have your doctor's note for that ONE day you called in, or else you won't be getting to use your PTO.
PTO is also an issue. Yes, you work overtime ALL THE TIME, and do not get paid for it, but it "goes toward your PTO". But you will never get to use your – more... PTO, and if you quit, they won't pay you for the PTO you have saved up. Yes, you have to work MAJOR holidays and not get paid time and a half.
Halfway through my employment there (6 months total), the MD decided to stop paying a cleaning service to clean the offices nightly, and decided to give that responsibility to the already overworked staff, which means that not everything was cleaned correctly, and it certainly wasn't done nightly. On several occasions, I have witnessed illegal disposing of hazardous waste.
As for the May 2014 review, it is obviously written by management to lure in new staff. At any given time, you can walk into the Decatur location and I guarantee, you will see that the ratio of staff to patient is beyond "stress-free".
While employed there, at least 3 people that I can think of, walked out, mid shift, and quit. THAT'S the type of stress you are under.
The 12 hour shifts are nice because of the days you get off, but most of the time, you are actually working 13 to 14 hours a shift, and you waste your days off just recovering from the hard work you did the days before.
Staff is watched by management like criminals through several cameras installed throughout both practices. Hope you don't have a wedgie to pick!
Towards the end of my employment, computers were going out left and right (because they were ridiculously old) and instead of replacing them, they would just move the computers around, and sometimes, we would just have to work with one computer. And there was ALWAYS an issue with the faxes. If you've worked a medical office before, you know that faxing is crucial for pharmacies and medical records.
The PAs that actually have lasted years are gone or leaving, and no one there has worked there past 6 months, aside from a couple of comfortable employees. And when I say "comfortable employees", they hate it and still complain DAILY, they are just not the type to leave, I guess they are just accepting of the abuse more than most.
I truly suggest you go fill out an application for Target before you go through the process of working a The Primary Care Center. And if you are an existing patient, RUN!
Now, on to my Yelp review... – less