Seemed great at first, but then the facade fades.
Pros: your days off, but even then, you are dreading going back in.
Cons: just about everything else.
Management is horrible, no one takes accountability for anything there. They will lie to you to get you in the door, talk you into accepting a smaller wage, with promises of raises within 3 months. Of course, once you're in the door, you find out that they don't even consider raises until after the first year. Training is very minimal. You may have – more... one day going over things with the direct supervisor, but then you'll be thrown in to fend for yourself. If you are a current employee, you are expected to train the new hire, so no one knows what has been taught to whom, and who knows how to do what. Many MA externs are used there as well, but only for the free work, because they won't let you have the hands on training you need. In fact, if you are an MA extern, you'll be learning the computer and how to answer the phone, so I hope you don't need those clinic training hours to graduate, because you will not be administering shots at all. If you work up front, you will constantly have to talk people off a ledge regarding their medical records, because it takes PCC approximately 6 months, or a threat, in order to handle all medical record inquiries. No one cares for you personally, only the job that needs to be done. 12+ hour shifts with no cut off time for patients to be seen, and if someone walks in the door at 8:59pm, you have to see them. If they are short staffed, which is always the issue since it's a rotating door, they won't think twice about putting you by yourself to attend to 40+ patients a day- sometimes as many as 60 in a 12 hour day. They never pay you overtime, states it goes towards your "paid time off" which miraculously doesn't add up each time you look at your time sheet. That is IF you get a time sheet, just about every other pay day, you don't. The practice is open everyday, and if you work a big holiday, it in no way means you won't be put on to work the next, NOR do you get paid time and a half for working overtime OR holidays. If you have a mandatory meeting, you'll be asking them at least two pay periods to add it to your check, because that's another thing that miraculously gets forgotten about. The way the practice is run is strictly off how much money that can get out of people, and their employees. The employees that HAVE lasted longer than 6 months are comfortable and not required to work like everyone else. In fact, their shocking behavior is ignored and tolerated by management. There are cameras at both locations, watching your every move, because they do not trust their employees, and tell tales of people "stealing things" to justify the lack of privacy. The break room they provide for employees has a phone -and yes, one of those cameras to track you- that rings non-stop, so it's impossible to enjoy any break you are given, not to mention the MD/owner doesn't respect your break time and will bother you with work related inquires if you are in there. If they are short staffed, you're asked to "come to work prepared for lunch", meaning you'll get a quick 15 minute break during your 12 hour shift, because no one is there to do what you do. The MD has many promises to move you up in the company, even to a corporate job. He constantly blames past staff for everything that has gone wrong, and thinks that if he just gets a good staff going, then things will be fine. The definition of insanity is doing the same thing over and over, and expecting different results. He has had great staff, several times over, but will never keep them unless he decides to change the way HE is. – less