Full Time Teller - Designated Teller Trainer (Former Employee) – teaneck, nj 07666 – August 8, 2015
I loved working for this company. My manager was extremely accommodating. This company strives for its employees and wants to see them succeed. Many opportunities to move up or around as desired. The only reason I left was because I moved out of New Jersey, and Provident Bank is located in New Jersey only.
I would recommend The Provident Bank to anyone looking in New Jersey.
Bank Teller / Customer Service Representative (Current Employee) – Jersey City, NJ – January 12, 2015
This particular branch is consistently busy and many different personalities are dealt with on a daily basis. I've learned to have more patience with people over all and how to sell products to consumers. I would say it has definitely been a challenge but I've realized that retail banking is not a field I wish to remain in.
Teller (Former Employee) – Woodbridge NJ – January 11, 2015
Saw a lot of good hard working people lose their jobs because all the bank cares about is meeting sales goals Even though people try their hardest that was never good enough I will never ever associate with that bank or recommend it to anyone who wants job security Management in branches are great but upper management are another story Heartless and do not care about their employees But are scared of the ones who threaten them with lawsuits
The Provident Bank is a great place to work. I learned how to set goals i.e. professional and personal and how to successfully accomplish them. Energetic work environment, everyone works well together.
Former Teller/Platform (Former Employee) – Dunellen – April 26, 2014
Get ready to do your job and someone elses, management is not helpful, not a teamwork environment, very stressful, can barely talk or laugh with employees. Management is not trust worthy and do not follow policy and procedures, Your on your own. If someone gave me the heads up regarding Provident, I would have never applied.
Bank Teller (Former Employee) – Monroe Township NJ – June 15, 2013
A typical day at work considered of opening my cash drawer and starting my computer.
I would count money, decide what holds were put on checks, do cash advances, deposit and w/d money for customers, Also cut money orders and checks. Cross sell our product to different customers. Also would let customers into the safety deposit boxes.'
Help our customers feel comfortable and safe in our brance.
Sometimes I would prove out the ATM.
At the end of the day I was expected to prove my cash drawer to the penny and help prove the branch.
close to home
unfortunately i got held up once, with a gun to my head.
Bank Teller Supervisor (Current Employee) – Jersey City, NJ – February 7, 2013
During my time at the Provident, I have learned to deal with all types of personalities, customers, management, & co workers. Some are very trying, some are a pleasure. A typical day is dealing with customers & focusing on their needs. Every day is almost a carbon copy of the day before. When I started this job 23 yrs ago I loved the people I worked with & serviced on a daily basis, & for the most part I still do. The last 4 yrs have been the hardest due to the implement of sales & the requirements set by the upper management. The job has become very stressful, due to the threat of termination if these requirements are not met.
A typical day at the Provident Bank for me was coming in and reviewing daily reports. I also reviewed reports that were pulled from associates that I was directly in charge of. Doing the daily balancing of the branch and all tellers, handling customer inquiries, new accounts, customer complaints, and all areas of customer service face to face. I was directly in charge of 3-5 employees and was responsible for my sales goals as well as there goals. Provided monthly coaching and daily huddles to employees.
Co-workers are what help you to get through the day.
Bank Teller (Current Employee) – Jersey City, NJ – September 29, 2012
A very stressful work environment with more focus on sales instead of customer service. It is very hard to advance and the management is not very hands on. My co-workers however are very cooperative and fun to work with.
flexibility with work schedule.
long days with no breaks, poor healthcare, low pay.