FULL TIME BENCH TECHNICIAN (Former Employee) – College Station, TX – February 29, 2016
The only way to move up in the company was to be well networked, management only promoted the people they were close with outside of work. In some cases you could move up for your work abilities, but that requires an ultimatum. I enjoyed the work in my department, it was very hands on. However the training was almost minimal. You're trained by multiple associates who all have their own way of doing things. It makes for very inconsistent work. The pay was not great, but the benefits were good. The insurance was affordable and had matching 401k. College station has an onsite health center. There was no cost to the medical care from the health center and they can write prescriptions for antibiotics and provide flu shots.
Account Manager (Former Employee) – Remote – February 10, 2016
After almost 10 years I do not feel that this was the right fit for me any longer. There are a lot of great individuals I have had the pleasure of meeting and working with over my tenure - but those are becoming far and few as time passes. The company is extremely profitable but continues to find ways to ensure that the employees do not reap any of those benefits. Not a career - good starting point for those coming out of college. If I could do it all over again I would have left 5 years ago.
Remote Position, Cell Phone, Company Car
Low pay, no accountability, extremely low company morale
Customer service agent (Former Employee) – College Station, TX – January 4, 2016
Reynolds and Reynolds seemed great at first, maybe considering how naïve I was at 19. The structure of management is surreal to me, in that you could be managed by a suit who never went through the leg work that you were doing. Very strange people throughout the office, not friendly, awkward. The walls are entirely blank, most departments did not allow pictures in the cubicles either, as if the customers we were working with would actually walk into the office, let alone care about our desk decorations. Management varied, some would micro manage but for the most part, as long as you were taking care of business, they were laxed.
Easy to sit at your desk and do nothing during slow hours.
Document and Marketing Sales Trainee (Current Employee) – Jackson, MS – May 16, 2016
Typically we start our morning reviewing email and putting the fishing touches on objectives for the day ahead. We visit 2-5 dealerships a say, then begin working on office work such as proofs and quotes. There is a lot of flexibility at Reynolds, but there is not a lot of opportunity for advancement because of the high employee retention. The hardest part of the job was relating to the all male, baby boomer management. One positive is that you have a base of products that you will sell every month. There is not a lot of new customers to target though. You will up-sell within assigned accounts. What I learned working here is that every move you make has to be carefully planed, because if you do not relate to one customer well you will have a hard time winning new business with him, and you do not have new leads to go target.
Assigned accounts, flexible hours, good products
Not alot of opportunity for growth, you pay for your company car, healthcare
There are great people working here, and it's a great place to start if you don't have a degree, but want to pursue software development. Compensation is sub-par. 401k matches to 6%. Health care is meh. You are expected to figure things out on your own by looking at other people's terrible code. There is very little documentation. Communication from management is terrible. The training only teaches you 1 of the 2 languages you're expected to code in.
No degree required
Expected to put in over 40, poor compensation, poor communication from management, different workers not held to same standard
Family Atmosphere with Great Perks and Opportunites
Recruiting Coordinator (Current Employee) – College Station, TX – November 10, 2015
There's a fun, family atmosphere within the department as well as in other departments. We have many outside activities both company sponsored as well as just coworkers and their families getting together off the clock to hang out and do things. My coworkers have become my best friends. When my family recently experienced the loss of a member, my entire department sent condolences or came to the services. The VP and Director even flew in from Ohio. If that doesn't constitute having caring and genuine associates and management I'm not sure what does.
The open door policy allows me to knock on my supervisor's door and voice any ideas or concerns without fear of reprimand or dismissal. Every six months I sit down with my supervisor and go over my work and am eligible for a raise. They only promote from within so when a supervisory position comes open, I won't have to fight outside candidates if i's something I wish to pursue. My supervisor also started at the bottom as well so she understands where we're coming from. All of the internal training allowed me to come into the recruiting department with only banking and daycare experience previously and become successful within my department.
The onsite healthcare center and gym have saved me so much money, and the food in the dining hall is excellent with many different choices and inexpensive compared to eating out in town for lunch each day.
Onsite Gym, Healthcare Facilities, and Dining as well as Biannual Reviews w/ Raise Opportunity
Field Engineer (Former Employee) – College Station, TX – June 14, 2016
Reynolds and Reynolds is a nurturing environment for the college kid, when working in their buildings. As an FE, the daily requirements get out of hand and everything depends on how much the boss likes you. I enjoyed my time with Reynolds and Reynolds, but there is little to no advancement opportunities and raises were only given to senior employees with 10+ years.
Work from home
No raises and no opportunities to move without putting in years with the company
I first would like to state how stupendous of a company Reynolds & Reynolds is. I truly have no complaints from my time working with them. The culture they embody is a self-started environment. You always have to be able to get things going and create new avenues while doing so.My typical day consist of coming into the office checking emails, connect and replying back to people. After, I have the opportunity I meet with Naked Lime Marketing to develop hands on our marketing strategy and weekly goals. Finally correspond with any associates that I may need to meet with to accomplished our set goals. My co-workers are very friendly and inviting, never turning away from a question. Always there to help get the job done. The hardest part about my job was not taking my work home. It becomes so contagious to find new ways and avenues to market that I would find myself still working even when I am out with friends. The most enjoyable part of my job is being able to see your idea come to life and to know you have surpassed your clients expectation.
Reynolds and Reynolds implementation department is build for high turnover. They hire young professionals fresh out of college and burn them out quickly with all the travel. The same position at most other companies pays about 20% more. The young co-workers make for a fun in-office enviroment however I was rarely in office. When I was hired I was told 50% travel and when I left I was on the road about 95% of my time.
Visit customers on a daily basis with resulting work in the evening Sales and Customer Service - ongoing Constant management of territory Teamwork is important and assistance is normally available Balancing office and field time can be challenging The freedom of managing your time and activities is the most enjoyable part of the job
The job is super easy but the work environment is very negative and the management staff is not in touch with the people. everything i micro managed in one department while the others run free and have almost not rules to complete the job.
Constant fear of drug tests. They will fire you if you smoke a cigarette or a cigar. Constant travel depending on the position, but most require 80% travel or more. Very conservative company. I liked the job but disliked the executive team and their antiquated ways of thinking.
Administrative Assistant (Former Employee) – College Station, TX – August 8, 2016
My co-workers were my age so they were very easy to get along with and very friendly. Although I really enjoyed my duties at Reynolds and Reynolds, the best part about my position here was my employer.
System Administrator (Current Employee) – Houston, TX – May 20, 2016
Great starting company to get your foot in the door, but they do not pay anything close to market wages. The department is undergoing extreme micromanagement, and it has caused work to trickle down very slowly. Several days I am stuck with nothing to do.
Who's Calling Client Support (Former Employee) – College Station, TX – November 11, 2015
This company offers many opportunities to move up within the company. They prefer to hire within the company, again promoting the hire within. The management is okay, it just depends on the department that you are in.
Company needs to evolve into the 21st century for its business culture. Poor management, high turnover and an archaic way of conducting business have prevented a prosperous and productive work environment.