Pros: making friends with coworkers
Cons: underpaid, overworked, treated unfairly, no benefits
After the first day on the job, I knew I was going to hate it, but I stuck with it because I needed the money. When I interviewed for the job, the regional manager made it sound amazing and that morale around the community was top-notch. I was told that with my experience, I would make it to management within 3 months. Not only did I not make it anywhere – more... towards management in the 6 months I worked there, I was treated like a teenager. I showed up to work early every single day, opened the office, gate, etc., made sure everything was done that needed to get done, because my property manager NEVER showed up on time. When I compained to upper management about it, I was told to take it up with the manager.
Scheduling was a joke. It was hard to try to get days off and no one ever wanted to help you out. They had 'incentives' for us to try to upsell prospects and current residents, but the incentive was never worth it. You would get scheduled for night marketing without a heads up and were expected to be there.
There were tons of maintenance issues at my property that were a nightmare to get taken care of because we didn't have the staff or appropriate resources. Management would make promises to residents and not follow through, then would avoid any kind of confrontation and leave that to the leasing agents to take care of.
I was told we get a "paid" lunch hour (isn't that great?!). That meant you worked 9 hours a day, and if you were lucky (and brought your lunch or talked someone into getting you something), you might be able eat a couple of bites, if it didn't get busy.
Richdale doesn't seem to care much about their employees. They expect you to give 100% when you aren't given the tools needed in order to do your job.
It's an experience I will take with me, but I would not recommend working for this company unless you are desperate. – less