Chef Tournant - Kitchen Supervisor (Former Employee) – New Orleans, LA – September 27, 2013
Typically my day involved the management of people and processes. I learned time management, excellent kitchen and management skills, and professionalism in a corporate environment. I worked with the finest chefs in the business and learned volumes from each person I worked with. The best part of my job was seeing the happy guests and receiving complements from engaged guests.
General Manager (Current Employee) – Singer Island, FL – May 14, 2016
Will give during a personal interview. Toughest part of the job is the over extensive report processes that do not allow much time to meet owners, guests and my team. I've learned a whole new service culture.
lively place to work with the opportunity to meet new interesting people
Server Assistant/Learning Coach (Current Employee) – Fernandina Beach, FL – May 7, 2016
My review of my experience working at the Ritz Carlton is everyday is fast paced which I love. I had the opportunity to meet a lot of new people and learn new things. The Ritz Carlton brand is also something good to have under your belt. The hardest part of the job for me was work ethic was not valued at the Ritz Carlton. More importantly it was all in who you knew not how hard of a worker you were. Also management was inconsistent with rules and regulations. The pay is decent so definitely something to look into if interested.
full benefits, free lunch, payed vacation, decent pay
management, very difficult to advance in company, inconsistent with disciplinary action
Guest Services (Former Employee) – Laguna Niguel, CA – April 28, 2016
Quality of Life here is awful. The Ritz Carlton Employee Promise seems to be forgotten at this property. The management tries way too hard to please the public that they do not take the employees into consideration
Server/Bartender (Former Employee) – Marana, AZ – April 23, 2016
The Ritz makes a big deal out of themselves when you get hired, and you actually think that it might be a good place to work, until you start. I will say that their full time benefits are good, but they are expensive. Other than that, this place leaves a lot to be desired, and I'm being kind. I worked in the lobby bar and it was ridiculous-no busser or food runner and the smallest kitchen, all in the busiest outlet in the hotel- really nice planning... It shows how concerned the Ritz is about their people- not at all. They try to hire younger, good looking people mostly, but the ability of these types is usually sub par, which wouldn't have been so bad if you got to keep the tips you earned, but they pool the tips to reward the least productive, at the expense of the harder workers. Very clicky there between employees also, I saw everything from employees 'sleeping' with their coworkers and even guests while on the clock, to people drinking on the job, to captains leaving their assigned outlets to do similar deeds. Upper Management is not ethical there, as they engaged in the same behavior. (In 2015 their Core manager and it's Sommelier were canned for making Core's extensive wine catalog their own personal after-work watering hole. This would have been bad enough, but the Ritz upper management actually tried to save their manager and pin all the blame on the Sommelier, and it almost worked except for the vigilance of the security personnel.) Overall the Ritz Dove Mountain is a bad place to work, with unethical management who could care less about you. The only positive ismore... the benefits, but these exist only because the Ritz is owned by Marriott, one of the biggest hotel chains in the world which owns 14 other hotel brands as well.less
Utility Steward (Current Employee) – Bal Harbour, FL – April 17, 2016
Robin day at work is up lifting my coworkers so we can get the best from them. Making my coworkers smile is the best part of my day you can never understand what they go thru but to make them feel like something is the best feeling ever.
Housekeeper (Former Employee) – Fernandina Beach, FL – April 12, 2016
The Ritz-Carlton Amelia Island is a horrible place to work. The amount of work you have to put in does not reflect your pay. The management in every department, all the way up to the General Manager is horrible. If you have any family or have a family that you want to see, don't waste your time on this establishment because they will have you work ridiculous hours. Always a high turnover rate because of how poorly the establishment is ran.
Free lunch, not always edible but free
Work/life balance, incompetent management, high turnover + understaffed= ridiculous work load
Barista (Former Employee) – Avon, CO – April 8, 2016
Working there was very useful to improve myself, it lets me to practice my English, to learn more about how to treat the customers everyday, and the most important, this company gived to me the empower to do anything that was necessary to make the custom feel happy.