Pros: Free Lunch, Multiple Yearly Employee Events
Cons: Health Care too expensive for my pay grade, hard to advance.
Management is extremely supportive. They embody The Ritz-Carlton's values. The company encourages you to learn and grow, but it is difficult to advance because everyone is trying to. It's a company full of "Go, Get'ers." Trying to stand out among the best of the best in the industry is both discouraging and rewarding.
My co-workers are great. Although I think things would be better if I spoke more than just English. There are very few people in the laundry department who's first language was English. This makes it difficult to communicate due to the language barriers. Those barriers are the hardest part of my job.
The most enjoyable part of my job is meeting and taking care of the guests. The Ritz-Carlton gives you many ways and excepts your ideas on how to take care of our guests. I love going for wow's with guests. Doing something for a guest that makes them want to return again and again is awesome.