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The Ritz-Carlton
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214 reviews

The Ritz-Carlton Employer Reviews

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amazing environment
Floor Manager (Former Employee), Cancún, ROONovember 28, 2013
Daily presentation, serving and taking care of guests.
learned a lot during that period, specially hospitality and how to deal with guests to make them comfortable. When given the opportunity to manage floor and be in charge of the team, the chores didn't seem like chores. Very dynamic setting and pleasant. Hardest part of the job would be the heat – more... and walking on the beach making sure all was fine. – less
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Laid back place with good benefits.
TSA (Current Employee), Denver, CONovember 26, 2013
I like the people I work with. Good hotel discounts and free lunch. Not the best food, but free.
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Great Company
Loss Prevention Officer (Current Employee), Washington, DCNovember 23, 2013
Great Company , Great Benefits, Hospitality , Safety and security of the staff is a priority. Great Team Members , Great place to work.
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Best Customer Service Training
Massage Therapist (Former Employee), McLean, VANovember 10, 2013
Pros: free parking, uniform cleaning, employee dining room
Cons: be prepared for lots of training, and the drive in can be a bear.
This company trains every employee in customer service, which is more than some other 5 star hotels I've encountered. They also encourage recognizing your coworkers through out the year. A work day here is long and demanding. If you want to work for them, know they expect the best from you and all those you work with, but they also empower you to solve – more... problems, offer free parking, uniform cleaning, and an employee dining room. Management is very approachable. The hardest part of the job is making certain each guest is taken care of completely; it is also the most enjoyable, because you get to personally effect so many guests lives. – less
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Great Leadership Development Company
The Director of Human Resources (Current Employee), Jupiter, FLNovember 6, 2013
Pros: great training and learning environment
Cons: no cons
Loved working with The Ritz-Carlton Hotel Company. The Company has a solid cuture and great standards.
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Excellent company with a strong culture
Residences Concierge (Current Employee), Boston, MANovember 3, 2013
Pros: excellent pay and benefits, endless learning opportunities, free meals
You'd be hard pressed to find another company that takes care and invests in their employees like The Ritz-Carlton. Between the benefits and the training invested, you truly feel well taken care of and prepared for whatever situation you may find yourself in. From the general manager to your supervisor, your importance to the company is demonstrated – more... by their feedback and the opportunities for you to advance within the company. – less
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all around great company
Guest Services (Former Employee), Pasadena, CAOctober 22, 2013
no complaints,very well ran company.wouldve loved to have transfered to another ritz once the one i worked for went out of business.
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great environment
Housekeeper (Former Employee), Atlanta, GAOctober 22, 2013
Deliver guest requests and set up furniture items in guest rooms as requested. Remove items from hallways and transport to service areas, including debris, room service food and beverage trays, unread newspapers, soiled linens, and trash placed near Housekeeper carts. Clean, maintain, and store cleaning equipment
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The highest standards in guest service.
Concierge (Former Employee), Pasadena, CAOctober 20, 2013
"Ladies and Gentlemen serving Ladies and Gentlemen" was the motto for the Ritz Carlton. Extremely high guest service standards in a relaxed and luxurious setting.
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Opportunity to be involved with top-shelf projects.
Lead Banquet Server (Former Employee), New Orleans, LaOctober 16, 2013
Pros: great staff, great benefits
Cons: no-chance for a balanced life
First-rate fine-dining etiquette in banquet service. Super imaginative special events and business functions.
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Fast Paced
Steward (Former Employee), Philadelphia, PAOctober 13, 2013
i enjoyed working with the team fast paced yet steady work environment.
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busy hotel. in the kitchen and banquets.
Sous Chef (Former Employee), Atlanta, GAOctober 9, 2013
Pros: healthcare. discounts on roo. etc
Cons: n/a
i learn for franch chefs. the true meaning of food. and fresh stock and sauces. and cutting meats. and plates.
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Great work ethics, adaptable atmosphere to work.
Casino waitress, bartender (Former Employee), San Juan, PROctober 2, 2013
Pros: excellent benefits, free cafeteria, opportunity to grow.
While working with this company you learn the true value of service. With their open door policies, any type of opportunity can be resolved in a calmly matter. Team work is highly enforced in order to provide the excellence in service.
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A busy 24 hour four star hotel kitchen
Chef Tournant - Kitchen Supervisor (Former Employee), New Orleans, LASeptember 27, 2013
Typically my day involved the management of people and processes. I learned time management, excellent kitchen and management skills, and professionalism in a corporate environment. I worked with the finest chefs in the business and learned volumes from each person I worked with. The best part of my job was seeing the happy guests and receiving complements – more... from engaged guests. – less
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Enjoyable place to work
Group Sales Administrative Assistant (Current Employee), Dallas, TXSeptember 24, 2013
Wonderful place to work, grow your caree and excellent environment.
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Great place to learn
Sales Manager (Former Employee), FloridaSeptember 19, 2013
The culture of Ritz-Carlton is taught to everyone. After Marriott took over we've started to have problems with "practice what you preach".
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Productive and fun work place
Event and Conventions (Current Employee), Orlando, FLSeptember 6, 2013
Pros: great pay
Cons: you have to pay lunch
The Ritz Carlton it is a great place to work if your personal interest are food and beverage or hospitality. The co-workers are great as well management. The hardest part its the hours, the most enjoyable part is the process to learn every day.
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Good environment
Customer Care Specialist (Former Employee), Miami, FLAugust 30, 2013
Pros: great culture and proud of the brand
Cons: poor salary and hours
Customer service and meeting the needs of the guests. You gain the experience of learning the brand, its foundation and the perception the brand wants to achieve. A great company trying to meet the demands of all travelers, whether it be business or personal travel. They listen and adhere to the needs.
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Fun place to work great managers.
Loss Prevention Officer (Former Employee), Atlanta, GAAugust 27, 2013
Pros: always active.
Great co workers, beautiful property. Amazing guest. Provided security for celebrities and athletes.
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Exciting place to work.
In Room Dining Agent (Current Employee), Charlotte, NCAugust 27, 2013
Pros: using the gym
Cons: when busy constantly on your feet sometimes no break until its time to home
A typical day to you never know what to expect, just smile and remember your on stage.

About The Ritz-Carlton

The Ritz-Carlton Hotel Company, L.L.C. is the parent company to the luxury hotel chain, The Ritz-Carlton Hotels. Ritz-Carlton – Read more

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