Pros: very good benefits
Cons: when customers where not 100% satisfied.
I enjoyed working in the Ritz Carlton Key Biscayne, because it was a solid company, very organized, and I was part of the inauguration of the Hotel. A typical day, I would receive request from the Housekeeping Department or the Front Desk , about a customer request for a maintenance issue, such as electrical or plumbing. Then, I had to inform the Maintenance Staff in order to have it resolved. Every day I had meetings with the Director of Engineering and the maintenance staff, to improve service in general.