Not What It Seems..
Pros: great benefits!
Cons: low wages, small oppurtunity for advancement, inconsistent scheduling
During my time working at Rivers Casino I experienced a roller coaster of emotions. The place really is a decent place to work but there a few things that I feel I was intentionally mislead on. Co workers seemed young and for the most part apathetic about the job, as well as policies and customers alike. Policies seemed to be enforced "at will", or only to employees who were not "favorites" of the managers. Management on several occasions encouraged me to apply for a position in order to advance and basically came out and said " if You apply for it, its yours", only to have a different story or situation after I actually applied for the promotion. HR is TERRIBLE. I became sick and had to take a leave of absence during my employment, when trying tocontact HR within the alotted 3 day period in order to get my attendance taken care for the days that I was forced to miss without punishment, I ran into several obstacles. It took me 3 days and several ( approximately 7 ) voicemails asking for them to call me back so that I could arrange to pick up the necessary paperwork. When they finally did contact me back they spoke to me with total disrespect and acted as if I was a bother to them. Also I was told I could take my long sleeve issued uniform shirts to wardrobe and have them altered to short sleeves to accommodate the hot weather of summer. When I did this I was told that it would be a 3 month wait to get 3 shirts altered. There are GREAT employees at this place, unfortunately those employees are overworked and exhausted due to picking up the slack of the other apathetic team members, and it adversely affects there job performance.