Loved my customers and the job NOT the company
Route Sales Representative (Former Employee) – Wisconsin – June 2, 2017
I worked here nearly 7 years. Being your own boss and managing your own day was great is what attracted me to the company. I was hired originally on a straight salary. After a year, it went to base plus increasing commission. I made a lot of money. Then July of 2016 they changed to a higher base but lower commission. This only benefited the weak sales people who never could sell and cried that they had to put in 12 hours or more per day.
The trucks broke down frequently. Management kept you out of the loop. When Schwan's more than doubled the delivery fee and expected every customer to preorder online is when I started losing customers. No customers, no sales, no commissions. When Schwan's stopped letting us manage our own routes when we knew customers were home our sales also took a beating. Corporate in Minnesota thought they knew our customers and our job better than us. After a while us drivers just went through the motions of getting the routes done so we could get home.
I lost so much interest in the job that I finally gave my 2 week notice.
If you want a good paying job, can be a sheep, don't mind 10 hour days for $145 a day and 3% commission, can get to 50-60 stops (once you get to your route city) in a 10 hour day, don't mind making up holiday routes on your Saturday off, being belittled by your manager who's getting screamed at by his boss who is getting screamed at by his boss, but enjoy building relationships with your customers and somewhat being your own boss then I would certainly recommend Schwan's.
Self-managed, great customers, good money, full benefits
Had to make up holidays, 10-13 hour days, company changed procedures often