The Scooter Store, Inc. Employer Reviews

The absolute best corporate culture I have ever been involved in!

The daily work activities are monotonous and it can be very stressful to obtain your sales goals. The work environment is entirely in a small cubicle using a phone. The culture is fun and it is very rewarding to help someone in need. For me it was the monotony of the daily work and small cubicle environment, combined with the stress of having to reach – more...  sales goals that made me move on. If you love sales over the phone, and dont mind a cubicle, this is a great job. – less

While in training the company is presented as a fantasy land, where all employees have never experienced a day when they woke up and were not excited about going to work. After working here for less than a week, it becomes painfully apparent that the portrayal was indeed a fantasy. Most employees are overworked and disgruntled, due to drastic pay cuts – more...  and changes in the corporate culture. Although the pay is much higher than average in this area, the workload in the position that i am in is far too heavy for the amount that i am paid. The management is comprised of uneducated and poorly trained staff. Department heads and some directors do not even have college degrees. Promotions are made based on the "Good Ole Boy" system, not what u know, but who you know. All members of management are basically of the blonde hair, blue eyed persuasion or some slight variation thereof. There are, however, some Hispanics that have key positions, but not many opportunities for real advancement exist for black people. Job security is nearly nonexistent and recently layoffs have become the norm. Many employees are leaving to pursue more stable opportunities, so there will be openings here, but do not get too comfortable bc it may not last. – less

Historically a terrific company with great culture. New ownership this year, still working out some new leadership concerns; but things look great for the future.

In the beginning I was excited to get up and go to work everyday, I was treated better than I had been at any other place of employment, the pay was low but with the promise of unlimited growth opportunities. I came to find out after applying for several of those "opportunities" that advancement is only offered to "friends" or social colleagues of upper – more...  management in other words not what, but who you know.
In the past two years, benefits have been cut tremendously, with no cost of living increases. Morale is terrible, and most of the staff treat the customers horribly.
I would not recommend this employer to a friend.
I would not recommend this company's services to anyone. They hold the nations highest market percentage but trust me, it is NOT because of the good customer service. – less

The Scooter Store was a very unique place to work. I had been there for 13 1/2 yrs. when they needed to get money from an outside lender and had to show a 20 million dollar quarter, they started firing high earners. They could show the profit with the lower earning employees. Everytime they needed to make more money, the Mobility Consulants pay was – more...  changed. In a corse of 8 months our pay was changed 5 times. The Scooter store was a very good place to work about 10 yrs ago and then they just got to big and forgot the people who got them there. Work there for a time and then get out before they fire you. – less

My 11 years with the company I feel speaks for itself. My managers have all been considerate and understanding to my needs as a single mother in the past when needing to leave for my children's functions, school events, etc. In return, I worked through my lunches or stayed later when I needed to to make-up for time. I have learned how helping a person – more...  with limited mobility can bring satisfaction to my job and why I do what I do despite the changes that have occurred with the governments / state changes on benefits. I work closely with my teammates learning to help one another not only to help the customer but also to help with their meet their quota. The downfall in working in this sales position is the slow seasons of the year when it makes it difficult to acquire a descent paycheck. – less

I worked there for 5 years and was at a mid level management position. We were threatened daily and was told to threaten our subordinates if they didn't produce hourly, daily, weekly, monthly that they would be fired. I was demoted after having a top producing sales team for 2 years in a row because I didn't fit in. What does that mean? This was THE – more...  most unhealthy work environment that I have ever been exposed to in all my 25 of working experience. I only stayed there because the pay was very good. Now it's dropped down 85%. – less

Changes in Medicare/ ownership making security of employment an issue

Too much change occuring as a result of changes in economy. The company used to be a great place to work. It is no longer that way, too much tunnel vision on saving money, it is not about customer service, employee ownership at all.

A giant corporation monopolizing the medical device industry once stood firm but is now floundering in mismanagement. Once a company driven by so-called standards of higher morals (Core Ideologies) has not only lost their vision for their customers but their own employees as well. There is no compassion or level of security with countless layoffs in – more...  the past and more to come. Integrity no longer exists with this company, and they certainly do not adhere to their core ideology of Always Do The Right Thing. Definitely now a numbers-driven company that was once about quality. Sad shame. – less