Lead Customer Service (Former Employee), Eugene, OR – May 21, 2012
Pros: great hours, fantastic healthcare, pay
Cons: limited promotions
I was a customer service lead, so a typical day at work consisted of ordering frontend items (ie: candy, soda, supplies etc). I took from this job lots of knowledge and experience of working for a large department store. Hardest part was being the first person customers would come to when they were not happy about service, product, etc yet that taught – more... me to listen and understand. The most enjoyable part was being able to work with fun people and the public although things were not always peaches and cream. – less
If you are into an environment dominated by sports then this place would be ok
Customer Service and Returns Authority (Former Employee), Altamonte Springs, FL – May 18, 2012
Pros: easy work, management that cares about employee success, able to earn commission on various products, and the environment was clean
Cons: only con i had was payroll was low
A typical day was at the customer service counter waiting until I was approached by the customer. I didn't learn anything that I already didn't know regarding salesmanship, however, I did a learn a few things regarding sports equipment. Management was very friendly at the local level but corporate screwed up and didn't get my employee number in a speedy – more... manner so I ended up spending extra time at training. The hardest part of the job was fighting boredom when there was no customers purchasing products or doing returns. The enjoyable part of the job was the co-workers were kind and management tried to work with me. – less
Footwear/Apparel Sales, Front-end/Customer Service (Former Employee), Hazlet, NJ – May 14, 2012
Pros: commission
At The Sports Authority, in my experience, you really do work as a team. I was given the opportunity to become familiarized in departments I have never worked in before and carry the knowledge I learned with me to date.
Sales Associate (Former Employee), Las Vegas, NV – May 10, 2012
Pros: decent hours
Cons: horrible location for a sports store
The only bad thing about this place is the constant price changes to the same price they were the previous week, and telling people that's its a n new sale,
Tech Services (Current Employee), San Jose, CA – May 8, 2012
This job consists of maintenance and repair of customer and store owned bicycles, skis, snowboards and racquets. I've learned the skills and techniques necessary to complete these task along with the paper work, part and supply orders, and warranty claims associated with those tasks. The management and fellow co-workers are helpful in making sure the – more... paper work and scheduling of work is properly completed to ensure a smooth experience. The hardest part of the job is that when it comes to the technical side of things, many times you are on your own because most of the employees are not properly trained to be able to assist in the completion of work. On the other hand, completing all this work alone is quite an accomplishment allows you to take pride in your work. – less
Great work environment and a very down to earth staff
Sales Associate (Former Employee), Gaithersburg, MD – May 4, 2012
Pros: good hours
Cons: short breaks
A typical day at work was to help customers equip themselves with the best sporting equipment suitable for them. I learned how to work well with various personalities and how to establish common ground with customers to satisfy the customer. I worked with great people who was always willing to lend a hand. The hardest part of the job was cleaning up – more... the store after being reconstructed by customers. The most enjoyable part of the job was interacting with the customers. – less
SALES ASSOCIATE/ CASHIER (Current Employee), New York, NY – May 4, 2012
Pros: no pros
Cons: everything
this is the worst company to work for... well at least the one in new york is.. horrible management, they only hire Spanish people. they try not to fire you because they wont want you to file for unemployement. if they want you to quit they start to only give you one day a weak .. smh. i regret coming into this company , waste of time.. no type of way – more... to become management ! WORSTTTT COMPANY OF ALL TIME ! – less
Sr. Merchandiser/Visual (Current Employee), Mesa, AZ – May 2, 2012
Pros: merchandise, people
A typical day at work would be to receive frieght and break it down into departments. Merchandie frieght, While assisting with customers. I learned many things while at this job. One - to always be ready to learn something new.... My co-workers are all nice and competivie like me and we get along just great. We are always meeting or exceeding company – more... and store goals. – less
Footwear Specialist (Current Employee), Minnetonka, MN – April 24, 2012
Pros: fun and entertaining environment
Cons: short breaks
Working with sports is very enjoyable to me because everyone enjoys shopping for their favorite activity or sport. I have learned alot about footwear in general and I have enjoyed all the different personal people experiences throughout the years. I have also learned how to read people and what they want as a product, knowing the right questions to – more... ask to understand what they are exactly looking for in a product. – less
Manager Trainee - Fitness and Ski/Snowboard (Former Employee), Boise, ID – April 24, 2012
I loved working there because I got to talk about sports all day long. However, there was no room for advancement and I couldnt get past a manager trainee.
Cons: no one was trained, miscommunications, unfair policies, unfair treatment.
Sports Authority been open for years and they still have a long way to go. A typical day at work We will always be short staff. I learned several things like the register, clothing, assisting customers. The Management was inexperienced and was not trained for anything. The Co-worker worked then some of the managers. The hardest thing was working and – more... not being trained. The customers was my most enjoyable moments. – less
