Pros: 30-minute lunch break, very decent employee discount
Cons: everything else
The particular location I was at was connected to a mall, so this added a great deal of recovery to our workload at the end of the night compared to other stores. The work itself was not difficult, but often, tasks not finished by other departments were dumped onto others who already had responsibilities to attend to that day. I was forced to do more warehouse and merchandising work than I did sales, most days, and was then reprimanded for not making my numbers, though usually I made them anyway. Excuses were not tolerated, I was simply expected to "work harder".
I had five managers, and most days, there were that many associates (or less) doing a majority of the work. Most of the time, management was at war with itself, and a few characters among them were extra sleazy. Our general manager was only there on an all-expense paid vacation in the city, and would muck up everyone's requested time off by allotting time off for himself almost every weekend. One manager was a bully who spent his day spreading rumors and harassing the employees, usually until they quit out of frustration. He had been with the company for the better part of two decades, so it was unlikely HR or anyone else would rout out this parasite. Most of the actual paperwork and basic store functions were performed by a single manager, who was always at her wits end with the lack of responsibility of her peers. The hardest part of my day was stomaching my disgust for these inept individuals who apparently got promoted solely by sucking up to the higher-ups.
The most enjoyable part of my day was helping customers! – more... Not only were they appreciative of the outstanding customer service I provided at the associate level, they often witnessed - through their experiences in the store - just how poorly managed our company was. Many times, they mistook me for a manager, and were surprised when I had to call an actual member of our management team over to authorize a sale or discount.
I would never work for this company again, and the way things look, I may never have to. I would be surprised if this company lasts another 5 years, if that. – less