Pros: decent benefits, steady job, streamlined tasks
Cons: management may get uptight about time taken off
Most mornings are spent adding tens-to-hundreds of payments into the system. The rest of the day is used for setting up new policies sent from the underwriters, doing data entry for groups wanting to enlist or take off employees from their plans, and various other small tasks dealing with the system or with plan folders. Management can be upbeat and supportive, and the general feeling of the office is nice. There can be busy stressful days, but you're typically rewarded or noticed for high numbers. I worked in a smaller department cordoned away from the much larger remainder of the company, so results may vary.