Close-knit Team Environment with High-Volume Workload
Data Specialist (Current Employee) – Portland, OR – December 9, 2017
A typical day at work will have me at my desk between 7:30 and 8AM and ending about 5:30PM. I work in a team environment with five other members. I work closely with one of my team members responding to a client help call line and email inbox most of the day. I also support the other four team members in the job of setting up certain aspects of new business accounts such as data scrubbing and client training. I can do everything they can do and I fill in for them when needed. We all communicate often and closely to maintain a united front to the client and timely response to their needs and inquiries. I also work on specific goals for team productivity in the more quiet hours of the day when time allows and participate in employee-driven interdepartmental meetings to resolve important questions, pain points and other issues.
The most enjoyable part of my job is seeing or hearing the approbation of a client - internal or external - in a job well-done in meeting their expectation.
The hardest part of the job is dealing with upset clients especially when their is an engrained perception that we are at fault when we really aren't. It is actually easier for me to deal with an issue when it is our fault.
We have some fun during the day at times with potlucks and game-like activities. This helps to reduce the stress of the demands of the day. We are often given "Jeans Days" to help us relax. Sometimes we will all go off-site for group activites which may include things like bowling or golfing
Stressful and overloaded employees are underappreciated
Underwriting Assistant (Former Employee) – Portland, OR – December 13, 2017
I used to love my job when I came . When we got bought out by an overseas company, a lot of people left and I was left to be the only one in my position when there used to be more of us, then we also acquired more insurance and hundreds more policies with no more people being hired to help. The managers do not care about the employees.
Stagnant and Few Advancement Opportunities Since Acquisition
Indirect Spend (Current Employee) – Portland, OR – December 9, 2017
The Standard was once a place of ample opportunity with a fast-paced environment and drive for success. It is now a privately owned company with the only real chance of getting a raise or payout being low claims payout. There are very few internal opportunities for advancement. Management is more concerned with their paychecks and job titles than they are about their teams. It's become very political and fake. Once upon a time, The Standard instilled pride. Now, it's just a circus of bad line management who are in it for themselves and senior management whose only drive is to keep getting their big paychecks. This isn't the same company it used to be.
Flexible hours due to commuting
Healthcare is not the best, management is probably the worst it's been in years
Life Benefits Analyst (Current Employee) – Hillsboro, OR – November 30, 2017
I am a very hard worker and have an excellent work ethic. I require very little supervision and am always willing to help other employees in need. I learn very quickly and retain what I have learned. A prospective employer will garner this quickly.
ABSENCE MANAGEMENT SPECIALIST (Former Employee) – Hillsboro, OR – November 29, 2017
Just and incredible company to work for. Love this place. Wish I did not had to relocate. Career advancement and great culture. Most enjoyable part of the job was everything. From the training to the actual job itself.
Senior Underwriter, employee benefits (Former Employee) – Portland, OR – November 22, 2017
My peers are great. The work is interesting with a mix of disciplines and interaction among any department. But there's never time to do the work properly. There's intense pressure to churn work, and harsh criticism when mistakes are made or work is late, Everyone feels they are on the edge of being fired or demoted. Some people are natural chameleons and interact with management in such a way that they are favored. Some people stay below the radar. That's how you survive.
INVOICE CLERK (Former Employee) – Portland, OR – October 8, 2017
I learned about the trucking industry very quickly. This job was a lot of manual paperwork, matching bills with supporting documents, stuffing envelopes, it was always a race to see who could get the most done the fastest! Awesome starting position.
Trading Specialist Team Lead (Former Employee) – Bellevue, WA – October 3, 2017
The work we did was steady and relatively easy with few problems. I had a wonderful team working under my management that took care of most errors in the data themselves leaving me to be able to do my work without too many interruptions. I enjoyed my time there as a manager while I was able to do some development work in the core programming we were using.
Little regard for life; expects employees to be machines
Former Employee (Former Employee) – Portland, OR – September 26, 2017
Systematically shifting to a management style that is treating the employees less like humans and more like machines. This started right after they were bought out and were no longer a publically owned business.
The Standard is an excellent place to begin a career or if looking for advancement opportunities.
Manager, Premium Services (Former Employee) – Portland, OR – September 20, 2017
There is a true desire from the leadership team to provide the best experience for their employees. Decisions are made with the intention of giving the most balance for employees while still providing top rated products and services.
Individual Contributor (Current Employee) – Portland, OR – September 14, 2017
Good place to work. Respectful people. For most areas, a good work/life balance. Leaders seem to really care about their people. The work is challenging - it's what you make it. Lots of opportunity to make an impact in a company that really wants to provide the best service to its customers.